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Mar 14

Achieve better board engagement through training

By Sponsor Insight

by Jodi Snell, senior consultant, Hedges

The most common pain point we’re hearing about from the nonprofit community is how to increase board engagement. Despite good intentions, some board members are struggling to make in-person meetings work with their back-to-the office schedules, others turn off their video and multi-task during board meetings, and yet others have a hard time following-through with assigned tasks. In a world where there is never enough time, and we all have competing priorities, the need to focus on what is essential has never seemed more important.

So, the question isn’t just how do we engage our board, but how do we engage our board in its most essential functions? At Hedges, we have found the key to engaging board members in the ways they’re needed most comes through effective training and setting clear expectations. If board members don’t know their responsibilities or how to execute those responsibilities, then successfully engaging as a board member will be quite the challenge.

When we onboard new staff, we are mindful of making sure that expectations are clearly communicated and that staff are adequately trained to meet those expectations. The same should be true for board members of our organizations. Based on our experience in educating board members through our work with nonprofit organizations and in our Lead with Purpose Board Training Series, we find the following three items to be at the core of successful nonprofit board education:

  1. Prioritize board training and onboarding. Prioritizing board training and onboarding is as important as prioritizing the training and onboarding of your staff members. This prioritization can happen in different ways. The first way to prioritize board training is to instill a culture of learning for the organization, including the board. This culture gives board members permission to seek information, not have all the answers, and know they will have access to the information necessary for them to engage in their key responsibilities. The second way is to allocate appropriate financial resources to provide initial and ongoing education opportunities for board members. Whether those resources are used for individual members to attend different workshops in the community or to bring in a third-party to provide training to the full board, prioritizing financial resources will be important to ensuring access to the best practice knowledge they need. The third way to prioritize board training is to allow realistic time for members to be trained and onboarded. Often board onboarding is done over one short meeting or even a document provided electronically via email. Whether it’s setting aside a full day, a couple of hours, or part of a board meeting, providing time for board members to receive training is key to successfully educating the board.
  2. Create a partnership between the Board and the Executive Director. The misconception that the board should be managing the Executive Director creates a tenacious power dynamic. When the board is trained and onboarded in a way that helps them to understand their valuable and distinct role as a board member, it is much easier to build a productive partnership between the Executive Director and board. This partnership can be built on shared leadership and learning where the Executive Director and the board lead together and learn from each other. In this shared leadership and learning, meaningful conversations and trust build making it easier to operationalize board governance best practices. Additionally, a board that is trained and that doesn’t have to be managed empowers the Executive Director to focus on their unique role in leading the organization to success rather than spending time “managing up.”
  3. Continually assess the board to understand their strengths and needs. Just like professional development for our staff members is ongoing process, learning for our board members should be continuous. Board training is not just a one-time event, but an ongoing component of healthy governance. As a start, it is good practice to train new board members during board orientation as they join your organization. In addition, it is good to provide the opportunity for board members to assess themselves and identify areas for continued learning. This can happen through a formal board self-assessment, a simple board survey, or a conversation between the Executive Director and board members to understand:
  • How well do they think they are executing their responsibilities as individual board members and as a full board?
  • What needs or questions do they have about their role as a board member?
  • Do they feel they have received enough training to engage in an effective way?
  • Do they find this experience to be meaningful to them and what could make it more meaningful?

By understanding these things, continual education can be provided to the board in the topics where they need the most support. Fundamentally, board members should receive consistent training and “refreshers” on general information about the organization, like your vision and goals; the basic responsibilities of board membership; how to best engage in fundraising; how to recruit, onboard, and offboard members; and the purpose of committees, and what it means to keep committees active and effective. However, having the board assess itself regularly creates time for reflection and gives board members an opportunity to identify where they might need to focus individually and as a board to maximize their efforts for the organization.

In our 20 years of experience in nonprofit advising, our team at Hedges has learned that board engagement is critical to an organization’s success. An engaged board is a trained board, and board training is a constant, ongoing process. If you’re spinning your wheels wondering: “Why is my board struggling to engage in its essential functions?” consider implementing the three steps we’ve outlined above.

Want additional support? Encourage your Board members to join our next Lead with Purpose Series, offered from August through November 2022. For more information visit: https://www.hellohedges.com/training/.

Jodi Snell is Senior Consultant at Hedges and a BoardSource Certified Consultant who loves to empower board members on how to be most effective in their roles. With a passion for educating and training, Jodi works closely with organizations to lend her expertise related to board governance, fundraising, and strategic planning.

Mar 14

Now may be the time to pursue student loan forgiveness, higher education

By Feature

Nonprofit INvestED

by Shari Finnell, editor/writer, Not-for-profit News

With tuition averaging $40,000 for private colleges and up to $28,000 at public colleges, the prospect of having student loan debt forgiven under federal government programs can be enticing. And with the pandemic moratorium for repaying federal student loan debt set to expire on May 1, questions on how to get some relief are steadily emerging.

You may be wondering, Am I eligible for student loan forgiveness? Is it worth the trouble of applying if I’ve been turned down before? Should I pursue a degree and work in public service — especially if I have a chance of my loans being canceled in the future?

And for those who are considering a degree at the undergraduate or graduate level, the rising costs of tuition — which is outpacing inflation by 28 percent in some cases, according to the National Center for Education Statistics — may act as a deterrent to starting the college application process.

These are the types of questions and situation that recently have been fielded by INvestEd, a nonprofit that helps Indiana residents discover avenues to pay for the expenses of a higher education, especially in the wake of the recent overhaul of the Public Service Loan Forgiveness (PSLF) program which erased an additional $6.2 billion in student loan debt, according to William Wozniak, vice president of marketing for the organization.

Wozniak said now is a good time for Indiana residents to be hopeful about qualifying for student loan forgiveness under the revised PSLF program, as well as the affordability of college — despite statistics that seem to indicate otherwise.

INvestEd, which has been providing students and their families with solutions for a college education for more than 40 years, said that people who may have been turned down for student loan forgiveness under PSLF for various reasons, including missed payments on loans or an employer being determined ineligible, Wozniak said.

Because of previous restrictions, the PSLF, which was introduced in 2007, only a small percentage of students had their loans forgiven, he added. The program was designed to incentivize more students to pursue careers in public service instead of positions in the more lucrative private sector. However, until recently, there hadn’t been any significant dent in the number of students who had loans forgiven under the program.

“Even if you were told you’re not eligible, now is the time to go back,” Wozniak said. “We can’t say in every case, you’re going to be in the clear and everything’s going to be OK but you can get advice on what you can do to still be on track to get your loan forgiven. The answer may have changed even if you were told a year ago that you were ineligible.”

Wozniak also said that many prospective students and their families often mistakenly assume that they don’t qualify for Federal Student Aid (FAFSA) because of their household income. And despite the headlines that point out that college tuition rates are soaring, the overall cost of attending college is declining because of an increase in the amount of grant assistance students can qualify for, he added.

Highlights of the revised PSLF

Under the PSLF, a person may be able to have their federal student loan debt canceled if they:

  • Work full-time for an eligible public service or non-profit employer
  • Enroll in an income-driven repayment plan
  • Make at least 120 monthly student loan payments. Some participants may have had their payments deemed ineligible. If this is the case, they can apply for a limited waiver for student loan forgiveness through the U.S. Department of Education. The deadline to apply for the waiver is Oct. 31. It’s important to submit an Employer Certification to the U.S. Department of Education each year, and with each change of employer.
  • For those who have FFEL, Perkins, or other federal student loans, consolidate your loans into a Direct Consolidation Loan to qualify for PSLF both in general and under the waiver. Before consolidating, confirm if the employer qualifies for the program.
  • Past periods of repayment will now count regardless of whether a person made a payment, made that payment on time, for the full amount due, on a qualifying repayment plan.
  • Periods of deferment or forbearance, and periods of default, continue to not qualify.

For more information about PSLF, go to the federal government site.

You can also contact INvestEd for a free consultation. INvestED consultants also can be reached at (317) 715-9007.

Common challenges facing students, loans and college tuition

In consulting with students and families, INvestED has come across numerous challenges they have faced in handling student loan debt, according to Wozniak. They include:

  • Using private loans with high interest rates. In some cases, families are paying interest rates of 10 percent or more for years, Wozniak pointed out. “There are some people who might have $40,000 or $50,000 debt on the federal side, but they might have as much as that or more in private loans,” he said. “And even if the federal government were to wipe away all the federal loans, if they didn’t do the private loans as well, people are still paying 10, 11 or 12 percent on loans, waiting for federal forgiveness that may or may not come.”
  • Unexpected changes in the PSLF eligibility rules. In some cases, even with adherence to the rules, students have encountered unexpected changes that made them ineligible for federal debt forgiveness.“ For years, we would talk to students and their families about making sure you’re current with your payments, and that your job is acceptable for the program so that you’re in position (for loan forgiveness),” Wozniak said. “Some people may have been working at an employer, and then in the seventh or eighth year of their employment, the employer was then deemed not acceptable. It wasn’t their fault. For whatever reason the department made that ruling.” If this has happened to you in the past, Wozniak said, recent revisions to PSLF could make you eligible for the program once again.
  • Missed loan payments. Under PSLF restrictions, students were considered ineligible for the program if they missed loan payments. Those rules have been relaxed, according to Wozniak. “When we get to the pandemic, there was a realization that almost nobody was getting anything forgiven,” he said. “At that point, adjustments started to be made to the program.” Wozniak said they have advised students to return to the program even if they had been told they were not eligible because of missed loan payments.

Overall cost of attending college 

INvestED also has a mission to educate students and their families about the overall cost of attending college and the grant assistance that may be available to them, according to Wozniak.

He said it’s important to distinguish between the sticker price and the net cost. Media outlets often will highlight the cost of attending college but will less likely feature articles about the net cost of attending college — after grant funds have been applied.

INvestED counselors advise students to apply to different colleges to determine that net cost. In some cases, the institution with the highest tuition may actually have the lowest overall cost after grant dollars have been added into the equation, he said.

“When we work with families, they’re pleasantly surprised when they find out that Mary or Johnny can go to school for $15,000 net. We look at the actual net cost for that student,” Wozniak added. “With the proper advanced research, students can save a lot of money, which often means a lot less in student loans.”

Mar 07

Nonprofit expo returns in person to connect organizations with students

By Sponsor Insight

by Leslie Wells, assistant director of communications, Paul H. O’Neill School of Public and Environmental Affairs at IUPUI

Nonprofits across the nation are rebuilding, working to recover from the job losses that swept through the sector during the COVID-19 pandemic. Dozens of them are now preparing to connect with college students at the 2022 IUPUI Nonprofit Expo in hopes of recruiting new talent for their organizations.

Updated reports released earlier this year found that — as of the end of 2021 — nearly 72 percent of the estimated 1.64 million nonprofit jobs lost during the pandemic had been recovered. But that still leaves hundreds of thousands of positions unfilled across the country.

IUPUI’s Nonprofit Expo will help organizations fill some of those vacancies by serving as a bridge between nonprofit, government, and community organizations and local college students.

“This isn’t a standard career fair,” explains Kerry Lay, a career advisor with the O’Neill School at IUPUI. “It allows nonprofits to connect with large numbers of students in one place and specifically targets those who are interested in working in the nonprofit sector.”

The pandemic canceled the 2020 Expo and forced the 2021 event to be virtual. But students and organizations will meet again in person on March 23 from 1- 4 p.m. in the IUPUI Campus Center. Employers can register for the event until March 21.

The Jewish Community Center is returning to the Nonprofit Expo this year. The JCC provides inclusive experiences that aim to help people grow and build communities through preschool, after-school, fitness, and arts programming.

“The Expo is specific to nonprofit employers and attracts students who want to do meaningful, mission-based work,” says JCC Director of Human Resources Nancy Riddle-Mills. “These are qualities we look for in all our employees, whether they’re full-time, part-time, or seasonal staff.”

The Expo allows organizations to see what’s coming down the talent pipeline and gives smaller nonprofits the chance to build name recognition and recruit new volunteers, interns, and employees. The trade-off for students is invaluable hands-on experience for those who want to work in the nonprofit sector.

Quinlin Malloy, a Sustainable Management and Policy major at O’Neill, attended the 2021 virtual Nonprofit Expo. She met with three organizations and was offered an internship at Camptown, an Indianapolis-based nonprofit focused on connecting kids with nature through educational learning experiences.

“Going to these types of fairs allows you to actually talk with a potential employer in a field you’re interested in before agreeing to an internship or a job,” Malloy says. “That’s a much better approach than trying to search around and hopefully find someone.”

Prior to the Expo, Malloy had never heard of Camptown. But after meeting with the organization, she was selected for an internship in late spring of 2021. And she’s been there ever since. In January, they offered her the opportunity to join their team as a full-fledged staff member.

“Without the Nonprofit Expo, I probably would have ended up in an internship that wasn’t nearly as interesting as what I was doing and it may not have turned into a job,” she says.

Thanks to the Expo, Malloy has a guaranteed job when she graduates in the fall, and Camptown has filled a position that will help them advance their organization’s mission and help education and empower more young people around Indianapolis.

The Nonprofit Expo is a collaboration between the O’Neill School, the IU School of Liberal Arts at IUPUI, IU School of Social Work, the Lilly Family School of Philanthropy, the School of Health and Human Services, the Center for Transfer and Adult Students, IUPUI’s Center for Service and Learning, and the IUPUI Office of Student Employment. Employers can register for the event until March 21.

Feb 28

Going All IN: United Way event connects hundreds for day of community service

By Sponsor Insight

United Way of Central Indiana will host its second Go All IN Day June 24 across the region

By Margaret Matray, communications manager, United Way of Central Indiana

In the September sun, volunteers armed with flyers and trash grabbers fanned out across the 900 block of North Delaware Street in Indianapolis.

They passed out snacks to neighbors and told them about the services offered at Recovery Café Indy. They spread the word about the cafe’s upcoming anniversary barbecue. And they plucked garbage from bushes, curbs and fences.

Recovery Café Indy was one of several dozen organizations that participated last year in United Way of Central Indiana’s first Go All IN Day, an organized day of volunteering and community service across the region. More than 500 volunteers tackled over 70 projects, including assembling care kits for seniors, mulching playgrounds, planting community gardens and stocking food pantries.

As a result of the event, Recovery Café recruited a handful of new long-term volunteers, and nearly 80 people attend its anniversary celebration, said Aubre Jean, the cafe’s program manager. Go All IN Day also helped the cafe’s members connect with new people and feel supported, she said.

“It felt like we were coming together as a community to do something important, to help maintain the neighborhood and to share the word,” Jean said. “It was awesome because it was not just our organization doing this – the whole entire Indianapolis community was doing something to give back.”

United Way will host this year’s Go All IN Day on June 24 and hopes to grow the event in its second year – with more volunteers and more projects across Boone, Hamilton, Hancock, Hendricks, Marion, Morgan and Putnam counties. The nonprofit is currently recruiting interested volunteers, nonprofits, community groups and grassroots organizations at uwci.org/go-all-in-day.

In the coming months, organizations with an annual operating budget of $1 million or less will be able to apply for small grants to fund their projects. And United Way will help connect volunteers to projects leading up to the event.

For last year project, Recovery Café received a $500 micro-grant that went toward supplies for the neighborhood clean-up and refreshments for volunteers to enjoy while networking after.

Jean saw Go All IN Day as a way to bring together different organizations that share a common goal of helping others. The event also built on the cafe’s efforts to get members walking outside and keep the block clean, as Recovery Café had “adopted” its street through Keep Indianapolis Beautiful.

Recovery Café operates under the nonprofit We Bloom and is part of a network of cafes across the country. It launched out of a space at Horizon House several years ago and is now located inside the Unity of Indianapolis building.

The cafe serves people in recovery – not solely from substance use but also from domestic violence, trauma, mental health struggles, homelessness and other challenges. It offers programs, connects people to services and hosts recovery circles facilitated by trained peer recovery coaches.

Jean said the cafe provides a loving environment. Many members attend daily because it’s their community — a place to belong. There, they can share a cup of coffee or a meal from the nonprofit Second Helpings.

For Go All IN Day, Jean set a goal of recruiting 25 volunteers but exceeded that with nearly 40. Top leaders from United Way and volunteers from Keep Indianapolis Beautiful and First Financial Bank, which helps fund the cafe, all participated – along with cafe members and staff.

Peter Hanscom, United Way’s vice president of marketing and digital engagement, had often driven by the cafe but didn’t know what it did. Hanscom and his family have places where they normally volunteer and give back, but Go All IN Day gave him an opportunity to get out of that comfortable pattern and meet new people and organizations.

After handing out flyers about the cafe that day, Hanscom and the other volunteers toured the facility, learned about its mission and talked with members about their recovery stories.

“The sacrifice of just one day gave me an appetite to stay involved outside of the ways I normally would have,” Hanscom said.

Jean said Recovery Café is still working on its plans for this year’s Go All IN Day. But she’s already reserved a spot online.

The event gives organizations a chance to connect, be creative and recruit more volunteers than they normally would to finish a project.

“It felt amazing to have people from these organizations come and support,” Jean said. “And what it showed is that we are supported and we are seen for the work that we do.

“For any organization who wants to feel connected to that bigger picture and give back in any way – it’s an opportunity to do so.”
To learn more about Recovery Café Indy, go to www.recoverycafeindy.org.

Volunteers and organizations interested in participating in this year’s Go All IN Day can learn more and sign up at uwci.org/go-all-in-day.

Feb 21

Strategic planning enabled food bank to readily expand operations during pandemic

By Feature

Retiring Gleaners Food Bank of Indiana CEO John Elliott reflects on his tenure

by Shari Finnell, editor/writer, Not-for-profit News

Note: Listen to the full interview with Gleaners’ John Elliott, who talks about strategic planning and provides advice for other nonprofits as they plan for upcoming years.

By any definition, Gleaners Food Bank of Indiana faced a nightmarish situation during the early months of the pandemic in 2020. While demand for food surged to unprecedented numbers, the organization’s typical sources of donations — particularly those from grocery stores — plunged to zero, recalled President and CEO John Elliott, who recently announced his retirement. At the same time, the food bank’s volunteer force dwindled in the face of lockdown orders and the uncertainty around the deadly disease.

Faced with similar daunting circumstances, many food banks temporarily or permanently closed their doors. In New York City, for instance, 39 percent of food banks were closed during the height of the pandemic.

An ambitious strategic plan that had been developed years prior to the pandemic allowed Gleaners to not only keep its doors open but serve 103 million nutritious meals in 2020 — up from 20 million in 2016, said Elliott, who plans to hand over the leadership reins to his successor in September.

“Strategy is absolutely our roadmap,” Elliott said. “We started our strategic plan in February 2019. At that time, we began a lot of change and growth planning, and set a goal of closing the meal gap and keeping it closed. That meant, after 2019, we would need to do 2 ½ that year’s food distribution, sustain it and do it in the right way.”
Along the way, the team also focused on significantly increasing efficiency.

“We did not expect to get 2 ½ times the donations that people have historically given us so we did dozens of things to improve our efficiency,” Elliott said. “We went from 41 cents a meal when I got here to 12 cents a meal last year. There wasn’t one magic thing that led to that, but dozens of dozens of things across the entire organization.

“After about nine months of the pandemic, we didn’t update that strategic plan,” he added. We found ourselves, in a sort of an intriguing way, checking off 2023 strategic plan goals early.”

With the implementation and acceleration of the strategic plan, Elliott said the food bank has undergone a permanent transformation.

“You cannot quintuple your distribution, while simultaneously have dramatically improved the nutritional quality and unprecedented variety of foods,” he said. “We have absolutely left behind the old food banking model of passively waiting to see what loose cans and boxes people choose to donate and then that’s what we distribute. We’ve proactively even maybe aggressively gone after financial resources to shop for food at the lowest cost and at the best nutritional variety we can try to create for the families we’re privileged to serve.”

A renewed focus on employees

Human resources was another key focus of Gleaner’s strategic plan — which also significantly paid off when faced with the challenges of the past two years, Elliott noted.

“We invested in our people,” he said. “We redefined every job, every role in the organization and some of the more impactful ones when the pandemic came along.”

As part of that plan, program staff members served as local service managers of assigned geographies, Elliott said.

“They were out in the field, interacting and working with our partners, understanding the neighborhoods, understanding the counties, and knowing exactly what they needed from us to succeed — not confined by historically what we had done for them or with them. But what did they actually need to do their part of closing the meal gap in their area, providing wraparound interconnected solutions.”

Since that work started in 2019, the team was better prepared to meet the needs of the community. “By the time the pandemic hit in early 2020, we already were equipped with that information. Also, if we had not moved to this current location with this facility in 2010, we absolutely could not have handled the pandemic response. We might very well have done what happened at some food banks and many food pantries around the country, which was temporary shutdowns, limiting our response, and running out of food distributions. But that didn’t happen. We were able to handle it because we were already on a growth and change trajectory.”

As part of the strategic plan, employees were evaluated to ensure they were in the right positions. The organization also hired new employees who would be equipped to handle demands well into the future — not simply fulfill the duties of the previous employees, Elliott said.

“In many ways, we started from an organization that was financially at risk in 2016 to one that is very stable and solid now. It was a financial journey. That financial journey began with my doubling the fundraising team when I got here and, much like corporations will use a dramatic increase in sales to turn the company around, we used a dramatic increase in fundraising to give us the resources to do all of the other things.”

Lilly Endowment, Inc., and other organizations provided the funds needed to expand its team, Elliott noted. “But, from there, we had to earn our own way.”

Looking to the future

Elliott noted that some nonprofits could be shortchanging themselves by focusing on challenges instead of future-setting goals.

“If you have a mindset as a nonprofit that, ‘Well, we’re short-staffed,’ or ‘We don’t have enough funding,’ you can diminish what you get versus if you’re more optimistic and project a vision your stakeholders see, hear and respond to.”

By establishing a vision that Gleaners needed to run at 2 ½ to 3 times the distribution it had in 2019, the food bank was equipped to handle even more under pressure, he said. “Now, we know we can do it in normal times.”

Feb 21

Employee retention tax credit: Refund potential for organizations big and small

By Sponsor Insight

by Ryan Lauer, author, Barnes Dennig

Passed as part of the CARES Act at the onset of COVID-19 in the spring of 2020, the Employee Retention Tax Credit (ERTC) Program, in very simple terms, is a credit for continuing to pay employees during the pandemic if certain tests are met.

While the name suggests it’s related to tax, it’s an actual cash refund if you qualify. The credit is driven off of headcount and can add up to a significant sum depending on your total headcount and payroll. It can add up quickly, even for small organizations, as the credit could be up to $5,000 per employee in calendar year 2020 and up to $21,000 per employee in calendar year 2021. If your organization experienced either a gross receipts decline or more than a nominal portion of your business was suspended in 2020 or 2021 because of a government order, you may qualify.

The ERTC did not garner the media attention the Payroll Protection Program (PPP) did when the CARES Act first went into effect because, at that time, businesses and organizations were only allowed to pursue one program – and the vast majority chose the PPP route. However, the Consolidated Appropriations Act (CAA) passed in late 2020 reversed course and allowed taxpayers to pursue ERTC even if they took a PPP loan. Overnight, the number of organizations that could qualify exploded and has resulted in significant cash refunds for thousands of organizations.

The ERTC program is in place for wages paid between March 13, 2020, and Sept. 30, 2021. President Biden signed the Infrastructure Innovation and Jobs Act back in November 2021, sunsetting the Employee Retention Tax Credit (ERTC) program one quarter early (with some exceptions for recovery startups). This early “cut-off” eliminated the 4th quarter of 2021 as a qualifying quarter for the credit – but it doesn’t preclude taxpayers from still claiming the credit for prior eligible quarters.

Qualification: Gross receipts method

To qualify under the gross receipts method, your organization must have experienced a 50% decline in gross receipts during a calendar quarter in 2020 as compared to the same calendar quarter in 2019. To quality in 2021, the threshold is lowered to only a 20% decline in gross receipts as compared to the same calendar quarter in 2019. PPP loan proceeds (when received or when forgiven) are not included as a gross receipt for purposes of this test. While the 50% decline to qualify in 2020 is a steep mark to hit, the reduction to 20% in 2021 results in many more organizations qualifying for the credit. Having said that, the gross receipts method is not the only way to qualify for the credit.

Qualification: Government suspension of operations/partial suspension

Didn’t meet the gross receipts decline test or have a full business shutdown as a result of a government order? There’s still a chance organizations that operated as essential businesses could qualify for the Employee Retention Tax Credit. To qualify under a partial government shutdown, a business unit or program that comprised at least 10% of the gross receipts in the same quarter in 2019 and was suspended from operations (as a result of a COVID-19 government shutdown order), would qualify the entire organization.

For example, if Business Unit A (or Program A) was shut down for a period of time at the onset of COVID-19, and the unit generated 15% of 2nd Quarter revenue in 2019, that could potentially qualify the overall business for the ERTC during the 2020 shutdown period.

Furthermore, in this example, it’s not only Business Unit A that has qualifying wages for the credit: all wages of all business units of the company would qualify during this period of time. Thus, as long as a nominal portion (10%) of the business was suspended, it could be enough to qualify the whole business for the credit.

Eligible wages

Wages that are eligible to be utilized for the credit include W-2 gross wages, pre-tax employee paid health insurance premiums and employer-side paid health insurance premiums. One caveat to keep in mind – wages utilized for PPP forgiveness, or any other credit, cannot also be utilized as qualifying wages for the Employee Retention Tax Credit. Having said that, organizations that received PPP proceeds are still seeing sizeable refunds on the ERTC side, so taking a PPP loan isn’t a reason to not consider the ERTC.

Other considerations

The Employee Retention Tax Credit is a taxable credit. The funding is taxable in the year the wages were paid and could require an amended tax return for taxable legal entities. However, non-profits will not have tax burden related to the credit and may not need to amend their 990s for this.

The ERTC is claimed on an amended quarterly payroll tax return (Form 941X). Once the IRS processes Form 941X, a check is issued to the taxpayer for the credit amount, plus interest. The statute of limitations for filing amended payroll tax returns is three years from the due date of the return, meaning to apply for the Employee Retention Tax Credit for the 2nd quarter of 2020, the amended return needs to be submitted by July 2023. Therefore, there’s still time to apply for the credit.

Find out if you qualify

The Employee Retention Tax Credit can be a massive opportunity if your organization qualifies. With the potential credit up to $5,000 per employee in calendar year 2020 and up to $21,000 per employee in calendar year 2021, organizations both big and small could greatly benefit from applying for the credit.

If you have questions about the qualification process, or want to know if your organization can benefit from the Employee Retention Tax Credit, talk to a member of the Barnes Dennig non-profit team today.

Feb 14

4 reasons to outsource your accounting function

By Sponsor Insight

by Laura N. Haffner, CPA, senior managing consultant

The current economic environment has significantly changed the way organizations look at their talent pool internally or externally. More than ever, organizations have had to become more creative in their efforts to retain their employees. If they are hiring, the desired compensation likely has increased as well.

In this climate, organizations also are faced with a business decision on whether they should hire staff or outsource various functions of their organization. One of the most common areas that could be outsourced is the accounting function.

Here are four reasons to outsource your accounting function

  1. You benefit from working with a team of seasoned professionals.
  2. Services are scalable and flexible.
  3. It can increase automation and efficiencies.
  4. You can realize cost savings. Over the long run, outsourcing your accounting function to a trusted provider can provide for a greater return on investment as compared to hiring, training, and updating in-house personnel.

BKD serves approximately 1,720 nonprofits across the country, ranging from small private foundations to large international organizations, giving us a solid understanding of the issues nonprofit organizations face. Working with an experienced, professional team of nonprofit advisors can help save you time and money while increasing your peace of mind. BKD can help with the following, and more:

  • Monthly close process
  • Nonprofit financial reporting
  • Grants management and compliance
  • Audit preparation, including Single Audit
  • Grants management and compliance
  • Audit preparation, including Single Audit
  • Budget development, process, and execution
  • Implementation of new accounting standards
  • Financial operational assessments
  • Policies and procedures
  • Executive and nonexecutive compensation consulting
  • Other projects on your CFO to-do list

Contact Laura and Dan to learn more or submit a proposal request.

Laura N. Haffner, CPA, senior managing consultant
Haffner is a member of BKD’s Nonprofit Advisory Services team and has more than eight years of assurance and advisory experience in public accounting. Her expertise includes not-for-profit financial reporting, audit preparation, outsourced accounting functions, technology solutions and implementation, and advisory services. She has experience working in several accounting systems including Sage Intacct, Quickbooks Online, MIP Abila, ACS Realm, and others. Haffner also has experience performing audits and attest engagements for for-profit entities and employee benefit plans. She is a member of the American Institute of CPAs and the Indiana CPA Society and is a Certified Quickbooks Proadvisor.

Daniel J. Waninger, CPA, director
Waninger has served the nonprofit, higher education and governmental sectors for more than 15 years. His experience includes working with higher education institutions, membership organizations, museums, religious organizations, foundations and social service agencies. He has provided audit services in accordance with Government Auditing Standards and Single Audit standards, managed numerous audits and completed a six-month apprenticeship in BKD’s quality control department.
He also serves as a presenter on technical topics, such as FASB new standards and best practices for nonprofit organizations. Waninger also is a member of the BKD Nonprofit Center of Excellence, the American Institute of CPAs and Indiana CPA Society.

Feb 07

Nonprofit’s executive director steps down to implement a shared leadership model

By Feature

Earth Charter’s Jim Poyser, Shannon Anderson and Tatjana Rebelle all are directors

by Shari Finnell, editor/writer, Not-for-profit News

Pictured: Tatjana Rebelle, Shannon Anderson and Jim Poyser

Within the first year or two into his role as the first paid executive director of Earth Charter Indiana (ECI), Jim Poyser, the former managing editor for NUVO, felt a sense of uneasiness as he looked around the room during a board meeting. 

“I remember thinking, ‘We are all white and old.,” recalled Poyser, sharing some of the history that led him to seek a replacement for his role as executive director of the 21-year-old nonprofit organization. 

The homogeneous nature of the ECI’s board in 2013 hadn’t gone unnoticed by ECI board president Rosemary Glass Spalding, a long-time board member for the local nonprofit organization. “When I joined the board a few years before that, it was so glaring and obvious,” Glass Spalding recalled. “And John Gibson, who was the one of the founders of Earth Charter Indiana, had a mantra that we will be an intergenerational organization.” 

Although ECI has since made significant developments in recruiting and maintaining a diverse board, Poyser also wanted to explore options for a new face of the organization.

Earlier this year, after a series of brainstorming and organizational meetings with ECI’s staff and board members, Poyser accomplished his vision by abandoning his executive title and becoming the director of advancement. At the same time, co-workers Shannon Anderson became director of advocacy and Tatjana Rebelle became director of youth programming.

“We know that climate change is going to be most impactful to frontline communities, including low-income communities, communities of color and females,” Poyser said. “I was doing a lot of presentations in schools and community centers. And I started to recognize that an older white male coming into a community to speak to people was never effective.”

The path to a shared leadership model

Early on in his tenure, Poyser started the process of bringing more diverse voices to the forefront by asking others, including females and people of color, to represent ECI at speaking engagements. “I felt it was the right thing to do. I had my time to speak. I had my opportunities. And I’m not seeing things move quickly enough in Indiana regarding climate.”

Years later, as part of the organization’s strategic plan, the team was able to significantly increase its budget. That was when the organization was able to hire Anderson as a full-time assistant director, and more recently, Rebelle to oversee youth programming.

And in 2020, in the wake of increased demonstrations from white supremacists and civil rights activists protesting the murder of George Floyd at the hands of police, Poyser felt the time had come for the change in executive leadership he had been contemplating.

“It seemed like the right direction,” Poyser recalled. “It was an instinct with the way things were unfolding around us.” 

Dismantling a hierarchy

When Poyser first approached ECI co-workers Anderson and Rebelle about his decision to hand over the reins of executive director to another person, they both paused at the prospect of disrupting a strong working relationship. 

Anderson, who excelled in advocacy work, had no desire to take on the top leadership role. Rebelle had the same response. And neither of them was highly interested in the possibility of a new person taking over the leadership position because they all worked so well together.

So, after that initial conversation, Anderson and Rebelle, who had personally experienced the benefits of a shared leadership model while working at The Kheprw Institute, explored the possibilities of a shared leadership or distributive leadership model for ECI. While many researchers and thought leaders have long touted the benefits of this type of leadership, it hasn’t become mainstream. 

“All three of us have these strengths that all balanced themselves out,” Rebelle said. “The areas that I’m really interested in are the ones that Jim and Shannon might not want to do. We asked each other, ‘What do you love about your job?’ and ‘What are some of the things you don’t really love about your job?’”

That questioning led to a more formal work discussion in which all three team members hashed out answers to those questions in a Google document, listing the things they wanted to continue to do and those they would prefer to hand off to someone else, Anderson recalled. “There was a fluidity to it when we started moving things around,” she said. “It was a three-person collaboration.”

Anderson also said the pre-planning was critical for further adoption of the proposal. 

“If Jim hadn’t been part of this three-person collaboration, I think it would have been very hard to sell to our board,” Anderson said. “But because all three of us were totally in sync on this almost from the moment it was brought up, everyone was really comfortable with it. It feels very organic and authentic.”

Gaining board approval

Once they had a detailed plan on how the shared leadership model would work — with workflow charts and pie charts, the team had numerous meetings with the board to move forward with acceptance and implementation.

“There were some concerns and questions when we actually took this to the board to get feedback. And the obvious one is, ‘Well, who’s in charge?”,” she said. “‘Who’s responsible, ultimately, to the board for achieving the strategic goals of the strategic plan?’ And the answer is, ‘They all are.’”’

During those meetings, they addressed how they would be accountable with each other and resolve conflicts.

“We’ve made a commitment to each other to be honest,” Rebelle said. “We also decided to bring in the executive committee if there’s something that the three of us can’t figure out as a unit.”

Based on her history of working at the organization, Anderson said, she anticipates that there won’t be conflict per se. “It’s good to be prepared for disagreements, but I think it will be more along the lines of ‘We have two paths before us. And we’re excited about both, but we can only do one.’”

The team’s plan was convincing. Within a fiscal quarter, the board had adopted the new leadership plan.

A new way forward

Under the shared leadership model, the board will be more integral in the personnel aspects of the organization, Glass Spalding said. 

“In the past, I and the executive committee did Jim’s personnel evaluation and Jim did Shannon and Tatiana’s. They’re now going to do each other’s in addition to their own self-evaluations,” she said. “But the board will have to be more involved.”

Along the way, other concerns were addressed, including the following:

  • What will supporters think? Poyser had been at the helm of ECI for more than eight years and is well known throughout the community and among funders. “The board was really concerned,” Glass Spalding said. “Jim has been the face of Earth Charter Indiana for a number of years. He’s a very dynamic person and there was concern that a perceived demotion or change could be detrimental to the organization. They didn’t want to have any ramifications from that.” Poyser addressed those concerns by pointing out that all three of the staff leaders can be considered the face of the organization. “Shannon Anderson is the leader of Earth Charter Indiana at places like the Statehouse,” he said. “Tatjana is the leader in other sectors. From a biodiversity standpoint, it really makes sense for the strength of the organization to have a team of leaders who are all on the same plane. In a way, this is just formalizing what I felt to be happening already.
  • Would the executive director be OK with losing his title? Poyser said that he wasn’t attached to his ED title and, as a result, didn’t have qualms about losing the “executive” in front of his name. “My transition to director of advancement is a natural fit for a transition from executive director,” he said. “The director of advancement and an executive director are very similar positions in the realm of grants and contracts.”

The team members all acknowledged that they will continue to refine the new leadership model as they navigate changes in the coming months.

Glass Spalding said she doesn’t anticipate any major challenges with the transition.

“In observing them, they’re all very highly driven people. The personnel issues are very nuanced in terms of more of an approach to achieving the goals of the strategic plan,” she said. “The question will be, ‘How do we meaningfully evaluate whether they’re achieving what we hope and expect?’ As the year progresses, we want to make sure we’re still on the same page, and that our expectations and their expectations and work match.”

And the benefits of a shared leadership model far outweigh any difficulties in making a transition, Glass Spalding said.

“I do think, especially with a small organization, this is a really a very exciting possibility for organizations to look at,” she said. “The upside is you have the ability to achieve a lot more with a lot less red tape or bureaucracy. It’s very symbiotic and synergistic, words that are sometimes overused, but they really do fit this situation.”

Anderson said it also is a significant step toward inclusion.

“People may be scared to take on a change like this because they can’t imagine not being in control,” Anderson said. “I don’t think they realize that there’s a better version of everything when we elevate different voices. Jim’s not quitting. He’s not retiring. He’s going to be keeping us healthy going forward, but he’s also letting other voices come forward. A lot of organizations could benefit from deciding to doing something different. It puts you on a path toward a better future where there is more inclusion and there are more people of color at the forefront of movements.”

Jan 31

Does your ‘consultant’ always know best?

By Sponsor Insight

by Jan Breiner Frazier, owner, Planning Plus

At some point, nonprofit organizations will find the need to use a consultant, whether it’s to assist with strategic planning, fundraising, board orientation, executive search, marketing or event planning.

If you do, a good question to ask is “Does your consultant always know best?”

While we would like to think so, the answer is “not always.” True, there are many consultants out there with a lot of experience. However, success is often based on connecting with a consultant who is right for you.

There is a different consultant for every type of organizational need, assisting companies that don’t have the expertise, personnel, funds or quite simply the time to really uncover and solve problems on their own.

Our team at PlanningPlus has successfully delivered outcomes in strategic planning, board development, and organizational culture and design for more than 30 years. We have responded to numerous RFPs, interviews, and requests for information, most of which ask for a sampling of past projects, processes, and proposed approaches to a perceived problem the potential client has identified.

While we have both won and lost bids, our most successful outcomes have been achieved when we have worked with clients that are open and committed to developing a true partnership and who share our organizational cultures and values.

When interviewing with a possible consulting partner, regardless of who that might be, make sure to consider the following in your discussion:

  1. Pain point and root cause. When a leader is thinking about bringing in a consultant, they usually are faced with circumstances that require problem-solving. When determining if the consultant is a match, consider whether the consultant has asked enough questions to identify the real pain points of the organization. Often, clients conduct a self-diagnosis to pre-determine the solution to their problem — without getting to the root cause. A seasoned consultant will be able to identify the REAL root cause of your challenge and present options to achieve your identified definition of success.
  2. Past projects. Too often, in RFPs, respondents are asked to provide an overview of successful consultant projects, based on their own definition of success. Be sure to “talk to” the consultant’s clients to ask what worked and what did not, if they would bring that consultant back, and what they would have liked to change. Most of you probably do that anyway but try to get the client on the phone as opposed to email. Very much like tracking down references for employees, you really want to “hear” how they respond to your questions.
  3. Processes. We have seen several consultants who use “templates” — one-size-fits-all — to incorporate into their work. Was this work developed by the consultant or pulled off the Internet? What have been the challenges in adapting off-the-shelf products? What is proprietary to them? The answers to these questions can determine if the consultant will be able to customize an effective solution for your organization.
  4. People. Understanding the consultant’s level of engagement with clients also is important to explore. Has the consultant ever been a hands-on practitioner? And can they demonstrate success? We know that formal education doesn’t fully prepare one for the weird and unusual situations with many clients. Those who have weathered the actual day-to-day challenges you face in your company generally have a fairly large toolkit developed from such experiences.

While this only covers the very top line areas to consider in selecting a consulting partner, this is a good start to begin refining your process in 2022. With the unique challenges we have all faced over the last few years, here’s to starting off the New Year with new energy.

Jan 24

Looking back to move forward in 2022

By Feature

With an unprecedented demand for services, the Urban League and Coburn Place outline plans to support critical community needs, employees and partnerships

by Shari Finnell, editor/writer, Not-for-profit News

“Unprecedented.” That’s the word that immediately comes to mind for many Central Indiana nonprofit leaders in addressing the new challenges in carrying out their mission in the wake of the COVID-19 pandemic.

And many of those experiences are now critical in shaping how nonprofits are shaping plans to operate in 2022, including new ways to approach donors, addressing employee burnout and collaborating with other nonprofits, according to two local nonprofit CEOs.

The Urban League of Indianapolis, which promotes economic empowerment among underserved communities through education, job training and workforce development, unexpectedly entered into new terrain during the pandemic, according to Tony Mason, CEO and president. 

“At the onset of the pandemic, we started receiving calls from the senior living communities who were concerned about how their residents were going to get food,” Mason recalled.

After connecting some of the senior living communities to Gleaners, Second Helpings and other food banks, Mason assumed that request had been fulfilled. The team continued to focus on how to shift its operations to a virtual format. 

“But the calls kept coming in,” Mason said. “And they were coming from citizens. We had to do something.”

As a result, the Mason conferred with the rest of the Urban League team about launching a plan to operate as a drive-through food and resource distribution center. Assuming that the drive-through operations would only last a couple of months, the team decided it would serve as a good opportunity to engage and connect with the community while meeting an urgent need, Mason recalled. 

However, by the end of 2021, the Urban League  had continued to provide the service for more than 80 consecutive weeks, at times distributing food to up to 900 households each week, Mason said.

For Rachel Scott, president and CEO of Coburn Place, those challenges included serving an increasing number of victims of domestic violence, a trend that was reflected nationally and globally in response to lockdowns.

“We were inundated with new clients due to an unprecedented increase in domestic violence,” Scott said. “This meant not only hiring and training new staff, but redefining how we serve survivors. We were already set up for mobile advocacy, but suddenly that was all we had. Our staff had to be creative. They did intakes by phone with abusers in the next room because meeting at a coffee shop wasn’t an option.”

Adjusting to growing domestic violence needs

At the same time, Coburn’s development team was forced to turn away donations.

“For the development team, the in-kind donations we rely on to furnish safe homes for families disappeared because we could no longer have people dropping off items in our building, and of course, we couldn’t accommodate our regular volunteers,” Scott said. 

“We produced volunteer opportunities people could do virtually and found other ways to make up for the loss of in-kind donations. We found that many of the things we did because we had to are things we will continue — creative advocacy, engaging volunteers remotely, virtual support groups and new partnerships.”

The team also relied on innovation to meet needs.

One of the answers to meeting the needs of domestic violence survivors was to develop individualized housing safety plans during the lockdown, Scott said. “We worked with other organizations to create solutions for survivors, like hotel stays so they could get to safety immediately,” she recalled. “Our support groups went to a virtual format.”

While delivering programming is critical, it also is important to focus on internal needs, Scott said.

“Nearly every nonprofit organization that provides direct services to the community was pushed to the brink of its capacity in the last two years. We need to prioritize the well-being of nonprofit staff so we can continue to give our best to the people we serve,” Scott said. “That likely means addressing the mission creep many of us have experienced during this time. We all need to step back and make sure we are the best option for clients and, if they would be better served elsewhere, work with other organizations to make sure their needs are met.”

From the perspective of the Urban League, one of the most critical developments from the pandemic has been the formation of collaborative partnerships, Mason said.

“We established partnerships with some of our neighborhood-based, grassroots organizations, such as CircleUp, MD, Before You Fall, Purpose of Life, and Ministries of the Street,” he said. “We had about 10 to 12 organizations which would, from week to week, would come and would also pick up resources and take them back to their congregations or to people in the neighborhoods. We recognized that everyone can’t come down here.

“In some ways, it became an important part of what we’re doing because it positioned us to where we were collaborating more and with emerging and existing grassroots neighborhood-based organizations that would have probably in the past not considered being connected to us.”

Mason said those relationships will continue to be instrumental in meeting the needs of the community in 2022 and beyond.

“It allowed me and my team to better understand who else is out there on the ground doing this work, people who are committed to it,” he said. “People need help 24/7. It doesn’t change. We have pockets of poverty all over the city. Poverty is everywhere. So it’s important to have  this level of connectivity and be in relationships with groups that are doing this work all over the city.”

Scott also said it is important to be transparent when talking to donors. “See and speak the truth about where you are as an organization — not just what seems impressive,” she said. “What a donor wants is tangible ways to help and partner, not just have their own egos inflated. Be candid with your closest donors and supporters. Let them partner more deeply by letting them in on the areas where you need help.”