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January 2020

5 methods for improving employee work-life balance

By Sponsor Insight

By Barry Newman, senior human resources representative, Synergy

It might be obvious that severely overworked employees will burn out, but what about the harder-to-spot cases of employees who shoulder a little bit too much stress each day?

Improving work-life balance for your employees has been proven to create a more loyal and more productive workforce. While change can’t happen overnight, there are several methods for encouraging a healthier balance and preventing employee burn out.

Retire the nine-to-five mentality

As long as your industry and work product allow for it, try to provide more tailored scheduling for your workforce. This can make a huge impact, since 89% of surveyed professionals stated the number one thing that would improve their work-life balance would be flexible working hours. Look at each position and consider: why must this here employee be here for these exact hours? In many cases there will be certain meetings that need attending, but outside of that, allowing employees to come in early so they can finish their workday early or shift hours in another way can provide a huge boost to morale.

Offer remote working options

Today’s world is a digital one. Just as with business hours that are more flexible than ever, so too is the location from which employees work. Once again, look at each position and ask: ‘Why click does this employee have to physically be here every single day?’ If all they need is an Internet connection and computer to complete the majority of their job, there should be the potential to allow them to work remotely at least one day per month. In fact, the most engaged workers are those working remotely about 60% of the time, indicating a healthy work-life balance is critical to business success. Best yet, offering remote working options can be a great way to increase attractive benefits without adding any cost.

Tweak the office environment

People are products of their environments. Sterile, fluorescent office interiors are no longer in vogue. Employees desire to walk into a warmer workplace, one that is more vibrant and comfortable. While complete overhauls and construction from scratch can cost thousands, even small tweaks to your environment make a big difference. After all, employees spend a great deal of time at work. Think about the minor but impactful changes you can make, such as adding a new couch and TV to the breakroom, providing an unlimited supply of energy drinks and snacks, or putting a picnic table outside during the summer months.

Promote physical and mental health

An employer looking to improve their organization’s work-life balance must also consider physical and mental health, as psychological and physical problems stemming from burned-out employees cost between $125 and $190 billion per year in healthcare in the U.S.

Encourage employees to be active by enacting a step-counting contest or offering a discounted membership to a local gym. Bring in an exercise instructor once per week or month and have a yoga or other class outside at lunch or after work. Grant employees up to a $20 reimbursement for the purchase of well-being apps that can help them meditate or deal with stress in positive ways. Whatever the form it takes, promoting physical and mental health is an essential duty as an employer.

Adopt paid sick leave

Laws requiring paid sick leave are spreading, but even if it’s not a law in your area currently, it’s something that can go a long way to improving employee work-life balance. Many professionals force themselves to come into work when sick simply because they don’t want to take PTO that they’ve planned to use for their vacation or for an activity with loved ones. This is a dangerous trend since that employee who won’t likely match their normal work rate anyway can get co-workers sick. Build a sick leave policy into the employee handbook and benefits package so employees aren’t put in that situation. They will get healthy faster and appreciate their employer more.

5 ways to improve employee work-life balance

Improving employee work-life balance is more than just offering ample vacation time. While discretion will vary depending on the type and size of your organization, boosting employee morale is the duty of all managers, HR employees, and senior staff. Working together to determine what works best for your employees and implementing those strategies is the key to turning your employee experience from a seesaw to a balance beam.

Provide a boost to your HR and make your employees happier.


Barry Newman is a human-resources professional with nearly 50 years of experience in all facets of HR in a variety of industries. For the last 25 of which have been with The Synergy Companies, a leading Professional Employer Organization providing Midwest-based clients with outsourced human resources management, payroll and benefits.

Reach out to Synergy today.

Could your organization become a victim of lifestyle fraud?

By Sponsor Insight

By Chris Mennel, CPA, senior audit manager, Alerding CPA Group

Sometimes it begins with “borrowing” a small amount of money, as a temporary loan from an employer. He or she may be thinking, “I really need this money and I’ll put it back when I get my paycheck,” or “I just can’t afford to lose everything – my home, car, everything.” Or the employee is living beyond his or her means and wants to support an extravagant lifestyle.

Regardless of the rationale, lifestyle fraud is very real. And small businesses and nonprofit organizations are especially vulnerable.

For example, an employee was involved in an accident resulting in several injuries while also experiencing here marital troubles at home. As a result of the injuries, the individual was prescribed narcotics for pain management. She became dependent on the narcotics as a way to relieve her pain and escape her marital troubles. The employee began spending a large amount of money in order to obtain narcotics, which lead her to steal from her employer in order to make ends meet, resulting in a six-figure loss to the organization.

It’s easy to point the finger at this individual and cite statistics about fraud, but what if we could rewind the clock and encourage management to identify this individual as a potential fraud risk. click The organization’s management could have then reviewed internal controls making sure that stealing wasn’t an option. It sounds difficult to do, but the personal stresses mentioned above were well-known by management.

Don’t be a victim

In 2018, according to the Association of Certified Fraud Examiners (ACFE), 28 percent of employee fraud happened in small organizations, the highest number among all employer categories. Small organizations, less than 100 employees, are the most susceptible, because they lack the resources to implement complete systems of internal controls and properly segregate accounting duties among their limited staff.

The types of frauds include corruption, check tampering, skimming, billing and expense reimbursement fraud. Nearly half of the perpetrators were trusted employees who had been with the company from four to five years, worked in the accounting area and were first-time offenders. The median financial loss to these smaller companies was $200,000, the largest among victimized organizations of all sizes.

How to identify lifestyle fraud
Could lifestyle fraud happen to your company or organization?
Here are some signs:

1) Expensive purchases, which were previously out-of-the ordinary for this employee
2) Personal debt and credit problems
3) Behavioral changes indicating drug or alcohol abuse
4) Refusal to take vacation or sick time and refusing promotions for fear of detection
5) Carrying large amounts of money
6) Unwillingness to share accounting responsibilities
7) Uneasiness when being questioned about accounting records

How to stop it before it starts
There are many ways to prevent lifestyle fraud in your organization or business. Here are some strategies:

1) Review your financial process and tighten controls
2) Make sure more than one person has complete control over an entire cash receipts or cash disbursement process
3) Approve every transaction by someone other than bookkeeping
4) Review bank statements by someone other than bookkeeping


Chris Mennel, senior audit manager at Alerding CPA group, oversees audit and accounting services, nonprofit and consulting services. Since joining Alerding CPA Group in 2006, Mennel’s clientele has grown to include several of the firm’s larger for-profit clients as well as approximately 20 nonprofits located throughout Central Indiana. He also prepares financial statement projections and other financial analyses to assist clients with their financing needs.

Lifestyle Fraud can be prevented with the proper controls and processes. If you need help setting them up or would like to discuss a specific concern within your organization, contact Alerding CPA Group at (317) 569-4181 or www.alerdingcpagroup.com

Nonprofits added depth to mission of outgoing drug czar

By Feature, Programming

By Lynn Sygiel, editor, Charitable Advisors

For more information about Indiana’s Next Level Recovery Initiative, visit: https://www.in.gov/recovery/

Jim McClelland first tried to retire five years ago after leading Goodwill of Central Indiana for 41 years. He planned to travel a bit with his wife, Jane, and maybe write a book.

Those plans changed in 2017 when Gov. Eric Holcomb called on McClelland to spearhead Indiana’s Next Level Recovery initiative, a statewide effort to address substance abuse. McClelland became known as the state’s “drug czar” and wore the mantle with gusto.

Last week, a reflective McClelland retired again, and was quick to credit his experience in the nonprofit sector for some of his successes in the state’s response to the growing opioid crisis.

Goodwill’s focus was on poverty, but the nonprofit found it could not just tackle it internally. Poverty wasn’t a stand-alone problem, but rather it was intertwined with multiple health issues, and a collaborative effort with other nonprofits and community groups was needed.

“Just like at Goodwill, social problems are interrelated,” McClelland said. “They tend to reinforce and compound each other. But as a society, we have tended to treat them individually, in isolation from the others. We’ve been lousy at connecting the pieces. We don’t solve the problems, if we don’t address all of them.”

But addressing them all would be a daunting task. It wasn’t the magnitude of the opioid crisis that was a surprise, but its complexity.

“There were hundred different things we needed to be doing all at once. It was extraordinarily complex,” McClelland said.

During his tenure as drug czar, McClelland spoke with over 150 groups across the state — including a number of nonprofits — and encouraged public and private groups to work collectively. In response, he has seen communities step up and form substance use disorder coalitions (SUD) to bring people together and focus on prevention, treatment and recovery.

“They’re bringing people together from business, education and health care, local government, law enforcement agencies, the courts, philanthropy, faith-based organizations, community-based organizations,” McClelland said. “They get to know each other, they get to learn from each other, and they can sometimes begin to see is how they can work together, leveraging their resources and their capabilities to help cause some good things to happen that otherwise wouldn’t happen.”

“They also gain an appreciation for different perspectives. You know, public safety typically has have a different perspective from the medical side, but they need to understand each other’s perspectives and have some respect for each other, and I’ve seen a lot of that developing.”

McClelland has been not only these groups’ cheerleaders, but he helped secure state funds for 10 coalitions. In early 2019, Indiana awarded 10 groups one-year $75,000 grants to support efforts locally to combat the drug crisis. The organizations were in Bartholomew, Cass, Clark, Dearborn, Hancock, Howard, Knox, Marion, Scott and St. Joseph counties. Recipients were selected from applications received in response to a request-for-funding announcement from the Indiana Family and Social Services Administration.

In Howard County, Paul Wyman, a county commissioner, saw the problem and decided to do something about it. In 2017, after the number of overdose deaths in Howard County spiked to a record high of 44, he organized a summit of community leaders and the nonprofit resource center Turning Point Systems of Care was born.

“Wyman had the ability to get a lot of people to come together. He brought about 100 people together and said, ‘We need to organize ourselves, and we need to attack this.’ He led it, and is still leading it, along with everything else that he does,” said McClelland.

As a result, the Howard County coalition hired two staff members — a coordinator and a navigator who connect people with services and provides continuity in the relationship. The group recognized that so many people needed help and wanted help but had no idea where to go.

“Everywhere in a local community where you see some really good things happening, there’s always strong local leadership, and it comes from different places,” said McClelland. “To me the coalitions are (one area) where we need to continue a strong emphasis.”

Bill Corley, a coach/consultant with Integrity Health Strategies, has led the INSTEP coalition, a nonprofit which coordinates the resources of 75 providers in the Greater Indianapolis area and serves as a hub for resources. Corley, who served for 25 years as president and CEO of Community Health Network in Indianapolis, said McClelland was the communicator in chief.

While McClelland would be the first to say he is not a health care guy, not only was he a great communicator, but he asked good questions, said Corley.

“That’s just a wonderful characteristic to have. He didn’t go into the job thinking that he knew everything, because he knew that he did not know everything,” said Corley. “When he communicated, he explained the why. The ‘why are we doing this.’ It should be obvious that people were trying to save people’s lives, but it’s more than that, it’s a social problem and people needed to understand why he was doing things.”

McClelland is also a great connector, never missing an opportunity to share what was going on in another part of the state.

“And that is extremely valuable to the rest of the state,” said Corley.

Getting all the providers to work together resulted in INSTEP hosting the SUD (substance use disorders) coalition summit in August on behalf of FSSA. The summit provided and opportunity for SUD coalitions like INSTEP to compare similarities, differences and common challenges for how others are addressing SUD issues in their communities. Now, Corley said, there is a desire to do it again and involve other groups in the state.

As McClelland exits his position, he is proudest of the number of people who responded to the all-hands-on-deck request.

“It’s just been really gratifying to see so many people who are willing to contribute. Some of them in a big way, some of them in small ways, but there are so many people really.”

In addition to coalition work in counties, efforts from LaPorte to Redkey were driven by local individuals.

Take for example, Larry Smith, a recovering addict. He pulled together a recovery support group built around exercise and physical fitness. Now in four communities, he has worked with existing fitness facilities to establish programs in the LaPorte area.

In Jay County, Randy Davis, a retired United Methodist pastor, lost a member of his congregation (substance use disorder). In 2014, he decided to do something to help support people who were struggling and formed volunteer recovery support groups. According to McClelland, under Davis’ tutelage, there are now at least 35 groups in various towns in Indiana and Ohio. Manned by volunteers, Davis now has a paid staff to keep them going.

McClelland’s work will continue under new leadership. Douglas Huntsinger was named to the post last week. As deputy director for drug prevention, treatment and enforcement since 2017, he stepped right into the position.

McClelland’s message to Huntsinger is that the state is on a good path.

His advice? “Keep bringing the pieces together. Continue to support strong local coalitions. So much of what needs to be done on the prevention side and the recovery needs to be done on a local level.

“We also need a lot more recovery housing, that’s been a really tough nut to crack because of the lack of capital.

“Yes, we got a long way to go,” McClelland said. “We have also seen a resurgence in meth, it’s not the kind of meth that was made in the kitchens and bathrooms of people a few years ago. This stuff is mass produced in Mexico. It’s high impurity, it’s very low in price, and it’s everywhere. It’s all over the country. We need to make sure that our infrastructure is able to deal with addictions of other types.”

“I can look back over three years, and say, ‘My gosh. We put together the strategic approach.’ I look at it now, there’s not a whole lot about it I would change.”

Some Next Level Recovery highlights
By Lynn Sygiel, editor, Charitable Advisors

There’s not a whole lot about his work as “drug czar” that Jim McClelland would have changed, except to have quickened the pace.

“I’d love to see things move faster than they do, but I’m pretty much that way on everything,” McClelland said. “We have, I am told, compared with the usual pace in state government, moved with lightning speed. It’s kind of hard for me to believe sometimes, but we’ve gotten a lot done.”

In 2017, over 1,800 Hoosiers died of overdoses, and the number one priority of McClelland’s initiative, Next Level Recovery, was to keep people alive.

“Our death rate peaked in November of 2017, and then began a gradual decline. It is still declining, but much more gradually. We were down 12.9 percent last year, and nationally, it was down about 5.1 percent. So, we were like 2.5 times (better than) the national percentage. We are still declining greater than the national rate,” said McClelland.

Here are some highlights of the state’s efforts.

Legislation: McClelland credits the Indiana General Assembly with passing a series of drug-related bills. In 2017, he said, Indiana had the 10th highest opioid prescription rate in the country. In that year, the legislature limited first-time prescriptions to seven days for anyone under 18.

“We’ve had great legislative support. We’ve had a number of bills over these three years that passed both houses unanimously or maybe with one or two negative votes. The chief justice and all the other members of the Indiana Supreme Court have been incredibly helpful and supportive.”

Prescribing practices: Another tactic, undertaken by the Family and Social Services Agency (FSSA), was to provide doctors with comparisons of their prescribing practices. Awareness letters were sent to doctors who received payments through Medicaid. This effort resulted in a 26 percent drop in prescriptions from that group of doctors.

State-data base: Additionally, doctors are now required by law to check before prescribing an opioid. To aid this effort, the state paid for the integration of INSPECT with the electronic health record systems and pharmacy management systems around the state. That task is close to being completed.

“It has made it a really easy process that used to be laborious and time consuming,” McClelland said.

The Indiana Department of Health and the Indiana Hospital Association and Indiana Medical Association also developed new prescribing guidelines to manage acute pain. Basically, these guidelines suggest that doctors should attempt non-pharmacological approaches first, and if those don’t work, they should start with the lowest dosage for the shortest duration.

Disposal options: More safe disposal options have made it easier for people to get rid of excess meds.

“So, you take the lower prescribing rates, and a greater number of more convenient safe disposal options, and you have fewer pills available for non-medical use. That has helped,” McClelland said.

525 foundation launches Rx drop box effort South Bend-based Beacon Health System is taking steps to prevent unwanted prescriptions from falling into the wrong hands. The health system is partnering with the 525 Foundation, a national advocacy group based in St. Joseph County, to install drop boxes for unwanted or outdated medications at several hospitals and a supermarket chain in northern Indiana. Read More

Access to treatment: Timely access to treatment has been enormously important. To support this effort, the state invested in an interactive system to connect drug users with treatment facilities in order to make the process easier for drug users in desperate need of care. To support that effort, the and Indiana 211 streamlined the treatment search. The program, called OpenBeds, provides real-time data of beds available for facilities that cater to addictions.

Education: The Next Level Recovery website was launched and pulls together many of the programs and services at a one-stop site.

A new exhibit designed by the Indiana State Museum, FIX: Heartbreak and Hope Inside Our Opioid Crisis — the will share ways for Indiana communities to come together and shift the conversation and reduce the stigma surrounding opioid use disorder. Its goal is to show how all can play a role in finding solutions to this devastating crisis. Exhibit opens Feb. 1.

Bridging financial gaps for your nonprofit

By Sponsor Insight

By Dave Voris, Vice President and Regional Manager, Horizon Bank

If you’re an administrator working for a nonprofit organization, you understand the financial challenges behind finding support to do good work.

Big fundraising events or donation drives may bring in large amounts of money all at once, but spreading that money to meet monthly expenses can stress your resources.

For qualifying organizations, Horizon Bank can provide lines of credit (LOC) to help you through leaner times of the year to gap your cash flow needs – cash receipts in and cash payments out — until grants and other funding commitments are received.

It is not unusual for a nonprofit to incur substantial upfront expenses associated with delivering services. Ultimately these are funded by a third party, such as a government agency or a foundation, but the challenge is the lag between the expense on the front-end and the promised funding that may take weeks or even months to come.

Lines of credit have proven to be valuable resources and tool for nonprofits and allow organizations to continue to deliver vital services while awaiting receipt of grants or payments from contract work. After all, salaries, rent, marketing services and other expenses must be paid consistently and on time.

One important caution is that lines of credit should be used only to address a timing discrepancy between expenses payments and cash receipt. Even nonprofits that spend ample time on budgeting, and even have year-end surplus revenues may need to access a line of credit occasionally to fund general operating. When used appropriately, it can help solve the cash flow problem and allow an organization to borrow based revenue that is due and collectible.

Your nonprofit should prepare monthly or weekly cash flow forecasts and revise them over time to keep tabs on repayment of an LOC. Identify when cash will be received that will pay the LOC’s outstanding balance. Remember, borrowers pay interest and funds should be used judiciously, building payment amounts into your year-round budget.

A line of credit can give you access to the funds you need, when you need them — with a manageable payment to help spread those costs out over a longer period of time. This approach can help balance your cash flow, though, in the long run.

When to see us

If you already have a relationship with us, that’s great. We’ll be happy to sit down with you to review your financial trends from the past, discuss your challenges and determine the times of year when you might most benefit from a line of credit.

If you haven’t worked with us before, it’s a good idea to come in and discuss your year-round cash flow trends before you actually need help. That way we can assist you in getting an appropriate plan in place ahead of time.

Here’s what to bring when you come to talk about a line of credit.

  • Commentary about how the organization raises funds, including the identification of sustaining funds.
  • Discussion about what would likely cause or has caused the need for a line of credit.
  • Three years of prior financial statements, including the balance sheet and the cash flow statement so our bankers can review your history.
  • A 12-month cash flow forecast to show the bankers that, despite the request for a line of credit, the organization will continue its self-sustaining capability.

All of this information will help us better understand why you may need short-term financing, and that you’ll be able to repay any debt.


Dave Voris is a vice president in the Indianapolis market for Horizon Bank. As a senior treasury management officer, he works closely with middle market, nonprofits and small business companies in a broad span of industries. His 25 years of business experience have included treasury management, merchant services, and international banking including sales management, client service and implementation management, product management and electronic payment operations.

We also provide longer-term loans for asset purchases such as vehicles or equipment.  Visit one of our Commercial Banking Advisors today.