Artificial intelligence is already transforming how nonprofits write grants, communicate with donors, manage operations, and improve productivity. But as AI adoption grows, so do the risks—from sophisticated phishing attacks to accidental data exposure.
At Dean Dorton, we encourage nonprofits to embrace AI with the right safeguards in place. A few key best practices can significantly reduce risk while allowing your organization to benefit from AI’s efficiencies:
- Protect sensitive information. Never enter donor data, financial information, PII, or confidential organizational information into public AI tools.
- Know where AI is being used. Inventory the AI tools your staff and volunteers are using, including features built into Microsoft 365, CRMs, and other business applications.
- Limit access. Apply least-privilege permissions and restrict AI assistants to only the data they truly need.
- Create a simple AI policy. Define approved tools, prohibited data, and expectations for staff and volunteers.
- Train your team. AI-powered phishing, deepfakes, and executive impersonation attacks are becoming more convincing. Regular cybersecurity awareness training is essential.
- Verify before you trust. AI-generated content should always be reviewed for accuracy before being used in grant applications, reports, or external communications.
For organizations just getting started, focus on the fundamentals during the first 90 days: establish an AI use policy, identify where AI is being used, strengthen identity and access controls, provide staff training, and regularly review AI permissions and vendor security practices.
AI is a powerful tool—but it should never replace sound governance, strong cybersecurity practices, or human judgment. With thoughtful policies and practical safeguards, nonprofits can confidently leverage AI while protecting their donors, beneficiaries, and mission.
Need help developing an AI governance strategy or strengthening your cybersecurity posture? Dean Dorton’s Technology Services professionals can help your nonprofit implement practical AI policies, strengthen security controls, and confidently adopt AI while protecting your organization, donors, and mission. Contact Dean Dorton today to learn how we can help you use AI securely and responsibly.
