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diversity

Mar 08

Partner, listen, learn and act to advance diversity, equity and inclusion

By Sponsor Insight

By Karin Sarratt, executive vice president, OneAmerica

(Para leer en español, haga clic aquí) Translated by LUNA Language Services

Just as no individual can fully thrive in isolation, it takes all of us — businesses and non-profits working together — to strengthen our communities and make them more inclusive. As a Black woman and experienced business leader, I believe no organization can truly succeed unless it’s committed to diversity, equity and inclusion.

Working in the financial services industry has taught me the importance of financial security at all stages of life, and how it can ease the stress of uncertain times. I’m fortunate to work for a company that has made expanded economic empowerment and access to affordable financial security and protection key parts of its diversity, equity and inclusion (DE&I) strategy. I’m grateful that my Central Indiana-based employer, with a heritage of more than 140 years, treasures its community connections and is committed to working with nonprofit organizations to improve lives.

2020 has shown us that when it comes to making our workplaces and communities more diverse, equitable, and inclusive, we must cooperate with others to make concrete advancements together.

Here are three key actions I believe can propel collaborations between businesses and nonprofit organizations that want to make real, lasting progress:

LISTEN: Intentionally connect for the purpose of understanding what we’re all experiencing.

With all that this region, and the nation, faced in 2020, we have an extraordinary opportunity to make significant advancements in our organizations and communities.

At OneAmerica, we’ve been listening and participating at the local and national levels, and with our own workforce.

In the midst of the nation’s renewed focus on racial injustice, the OneAmerica executive leadership team conducted small-group listening sessions to better understand the experiences of our associates. By year-end, every OneAmerica leader and associate had an opportunity to participate in one or more listening sessions.

Our CEO also spent hours, in partnership with other business and community leaders, gaining inputs from local residents and organizations who shared their thoughts and stories about racial challenges and barriers.

These many voices, and the experiences behind each voice, have helped to shape our DE&I strategy.

Our next step in listening, already underway, is conducting a comprehensive organizational assessment to understand our areas of opportunity as well as our strengths. What we learn will inform our DE&I efforts in 2021 and beyond.

Meanwhile, we continue to participate in local, regional and national efforts to maximize our impact, particularly in ways that connect with our core mission of helping people achieve financial well-being.

At your organization, you may also gain insight from being an intentional listener. Be willing to ask for input — you may be surprised by what you hear.

LEARN: See how to partner more effectively to achieve common goals.

Over the decades, our connections with community organizations have led to many mutually beneficial insights and actions. As all of us continue this important work, I’m excited about additional opportunities — whether it’s sharing data, creating workforce pipelines or helping deliver financial wellness programming.

I’m especially excited about the OneAmerica Pathways programs we began in 2018 in cooperation with several local community organizations. The overall goal is to improve individual economic well-being and create career opportunities for people in our home communities. Our efforts began with our Pathways to a Sustainable Income Program, which enables all full-time OneAmerica employees to earn a sustainable income of at least $18 an hour, plus health care and retirement benefits.

In 2019, we debuted the Pathways Junior Fellows Program to build and strengthen our local workforce and improve our pipeline of diverse talent. Working with community organizations, we choose several high school students and recent high school graduates from local schools. Over the summer, they participate in an intense custom curriculum that builds career awareness and business acumen. They learn to network, to experience job shadowing and community volunteering, and to create a capstone presentation.

The program went virtual in 2020. We also added a co-op component for current college students, and we have plans to continue scaling up. We think it’s a blueprint that might work for other employers, too, and we’ve made the curriculum and program documentation available at no cost to anyone who’s interested. Visit www.oneamerica.com/pathways to access program resources.

ACT: Develop action plans focused on what we can solve together today.

After you’ve had the opportunity to listen and learn, use these insights to shape a response or action plan that’s unique to the culture of your organization. A cookie-cutter approach won’t suffice.

Our DE&I strategy is informed by collaboration with local organizations, such as United Way of Central Indiana, and the Business Equity for Indy pledge as well as key alignments nationally with the American Council of Life Insurers (ACLI) and The American College of Financial Services (TAC).

We’re working with ACLI, TAC and others on an integrated industry approach to advancing financial wellness, achieving a more inclusive workplace and culture, and workforce and career development. In addition, we’re working together on specific steps toward:

  • Expanded economic empowerment, including helping create a financial-education journey that meets underserved people where they are and inspires action, and collaborating with TAC to use its curriculum for significant community impact.
  • Increased access to affordable financial security and protection. We’re supporting the ACLI in promoting regulatory changes that eliminate potential discrimination in the delivery of our products.
  • Removal of unnecessary barriers to the ability of people of color to become licensed by or employed with the insurance industry. We also support ACLI efforts to make licensing more inclusive.

It’s an exciting time to advance diversity, equity and inclusion. I can’t wait to see what our collaborations lead to as we move forward in 2021 together.

Karin Sarratt is an executive vice president with OneAmerica, an Indianapolis-based provider of retirement plan services, including for tax-exempt organizations, as well as life insurance and long-term-care products, and employee benefits. Karin leads the following OneAmerica areas: human resources, marketing and communications, community affairs, and enterprise strategy.

Jun 11

Slow to adjust, nonprofit boards ramp up effort

By Feature, Leadership

By Lynn Sygiel, editor, Charitable Advisors

Diversity. Its definition may vary, but its merits are championed in just about all walks of life: schools, the political arena, the entertainment industry and especially the workplace, which includes the nonprofit world.

For over two decades, BoardSource, a Washington, D.C.-based organization designed to support today’s nonprofit leaders, has studied the issue in relation to how nonprofits are governed.

Late last year, BoardSource released Leading with Intent, a biennial study of nonprofit board composition, culture and performance. While there were some encouraging trends, the study laid bare some disturbing truths about board attitudes and actions regarding racial diversity and diversity in general.

The study found that the nonprofit sector has made little progress when it comes to building more racially diverse boards. The first study in 1994 found that just 14 percent of board members were people of color. The 2017 results increased that participation only slightly to 16 percent, although minorities now represent 39 percent of our country’s population. Twenty-seven percent of boards are 100 percent white.

That said, there are some encouraging local efforts to change the compositions of nonprofit boards.

Jeb Banner has been part of this movement. In 2006, he co-founded Indianapolis-based SmallBox, a creative agency working with nonprofits, and has since co-founded several nonprofits and served on multiple boards. Today he is the CEO of Boardable, a board management software company designed to help boards communicate.

While he’s often been in boardrooms where the topic doesn’t arise, he thinks there’s definitely intentional change happening.

As co-founder and past board chair of The Speak Easy, a collaborative workspace that serves entrepreneurs, Banner worked to balance the representation on the board.

“It was our intention to serve female entrepreneurs in particular because we feel like they’re under-resourced and the boys club thing has to be blown up in the tech world,” said Banner, who rolled off the board in 2016.

The Speak Easy, with two sites and three satellites founded in 2011, has continued this mindset, and later this week will announce its executive director, the third woman to lead the organization.

For Jenny Vance, who has been on The Speak Easy board for three years and is the current Speak Easy chairwoman, board diversity is critical and cited an example from television’s Tina Fey to illustrate her point.

Fey recently told the story of being the only female comedy writer on a team. She would write something that was funny, but it was more relatable to women and the men on her team didn’t get it. But because her opinion wasn’t relatable to others at the table, she wasn’t seen as contributing in a strong way.

“It’s about knowing there are people to relate to and who represent their interests. By doing that first, I think all those other things become possible,” said Vance.  

“By just having checkmarks of diversity, we’re not really meeting the reasons for having a diverse board. If we really dream big about who gives our members the best service, then once we’ve identified key roles to fill, I think it’s a matter of how we fill those roles while also ensuring diversity.”

She also knows that The Speak Easy continues to have work to do. The organization has matured, and is currently in the midst of this operational change. And while some board terms have concluded and the spots are unfilled, board members determined it wasn’t the best time to add new members, wanting the new executive director to have a voice in the process.

Impact is another reason to strive for a diverse board. A report released in February by the Lilly Family School of Philanthropy found that the simple pursuit of diversity could result in other areas of growth and progress that deliver rewards in the short and long terms.

The study “Impact of Diversity: Understanding How Nonprofit Board Diversity Affects Philanthropy, Leadership and Board Engagement” was researched by the school in partnership with Johnson, Grossnickle and Associates and BoardSource. One of the findings was that a diverse board improves the organization’s philanthropic engagement on three levels: participation, fundraising and advocacy.

Vance believes that takes work and that the community needs to invest in helping to grow new leaders to expand talent that is available.

“We need more people growing in the leadership roles. Investment in that is so important to us being able to see the future change in terms of diversity,” she said. “It’s got to be a community effort. It has to be part of our thought process in our government, in our entrepreneurial community, our tech community, our talent development.”

Two years ago, the Indianapolis Foundation, as part of its 100-year celebration, did just that. With help from organizations in the community, it identified a pool of candidates and then selected 10 young professionals as fellows whom they would invest in for three years.

Tamara Winfrey-Harris, CICF’s vice president of marketing and community, joined the staff just after the announcement and has become the fellows’ liaison.

The program was designed to add diversity to boards on the basis of age.

“There is a real barrier to entry for a lot of millennials,” said Banner. But I think that the reality is that some of these older leaders that have given so much to the community are going to have to step down, step aside in time, pretty soon to make room for women, minorities and the youth.”

The Indianapolis Foundation, besides awarding each fellow access to $10,000 annually for three years or a board term, has provided leadership training, and confidential sharing sessions. All 10 fellows continue to serve.

“In the first quarter of 2017, we brought someone in to talk about general board procedure and governance, and then the next quarter, we had our CFO talk about how do you read a financial statement and what are the things that you should look for as a board member. We tried to give them the tools that they need to be successful as board members,” said Winfrey-Harris.

Along with identifying these young professionals, the foundation tried to place them on boards of prominent organizations.

“Those boards tend not to be as diverse, there tends to be financial obligations that not always young people or people of color can meet, and those are boards where a board member has influence, and that’s important that we give those people influence,” Winfrey-Harris said.

Adrianne Slash, a Community Health Network diversity and inclusion consultant, was one of those selected. Slash is also president of The Exchange at the Indianapolis Urban League.

“I thought it was incredibly ambitious for CICF and the Indianapolis Foundation to say, ‘We are going to do this work because it’s important for the future of Indianapolis,’” said Slash.

“The opportunity to develop homegrown, dedicated Indianapolis talent and to invest in them really speaks to their investment in us and those organizations that they are connecting to the younger generation.

“They took a chance on us and I like to think that we’re doing really well and that people are seeing the worth and the value of having a fellow on their board. I do think that the level of scrutiny that the foundation used in making sure that they had mature younger voices sitting around the table did a great service.”

At onset there were board-training sessions for the 10 fellows.

“The trainings have been phenomenal. In our trainings, we’ve looked at governance, we’ve looked at finances, we even had the hard conversation about the way things are reported out in meetings, and whether it’s the best practices or not,” said Slash. “We’ve learned how to ask the questions around finances, how do we engage specifically if there are board members who are not acting with decorum and respect for everyone at the table.”

Slash said that the meet-up time has allowed honest conversation about board membership.

“So when this fellowship is over, will I just curl up and go away or will more board service come from it? I think the answer is more will come from it.”

May 26

In pursuit of board diversity: Join us June 16

By Governance, Sponsor Insight

By Bryan Orander, president, Charitable Advisors |

Many nonprofit boards are striving to increase their diversity. Most recognize that diversity increases effective governance by bringing new perspectives, energy, and new ideas. Sometimes the motivation comes as an expectation of a funder or accreditation body.

While some funders, such as United Way of Central Indiana, place a high priority on diversity and inclusion, the latest BoardSource Governance Index shows slow progress.  Though we tend to think first in racial/ethnic terms, you likely know boards dominated by one gender, a limited age group or common background.

The BoardSource Index highlights two related findings about board diversity:

1) Board composition — size and diversity — is changing, slowly. BoardSource research shows that average board size has declined from 19 members in 1994 to 15 members in 2014 while the percentage of board members of color increased from 16 percent in 2010 to 20 percent in the 2014 survey.

2) Best-in-class boards pay attention to culture and dynamics. While leaders report that 69 percent of board members understand their responsibilities and 81 percent of organizations have written expectations of board members, less than 40 percent are satisfied with the level of board discussion in meetings or overall board member engagement. In addition, 88 percent of board chairs see potential for new board member orientation to be strengthened. These factors tie directly to engaging new members, helping them understand how they are expected to bring their skills and interests, and building effective board teamwork.

The real secret to board success — leadership culture — is difficult to measure. A productive leadership culture requires having the right people on the board, achieving clarity around roles and responsibilities, and educating and engaging board members.

Please mark your calendar for the morning of June 16 and plan to join us and your colleagues for a discussion with a panel of local nonprofit leaders about ways you can “move the needle” on diversity and inclusion in your organization.

This free program is part of the Quarterly Nonprofit Forum, hosted by Conner Insurance at Indiana Wesleyan – North. Linda Kirby of Leadership Indianapolis and Bryan Orander of Charitable Advisors are developing the program and to date the panelist list includes: Yvonne Harrington, Key Bank; Terri Garcia, Southeast Community Services; and Rafael Sanchez, Fineline Printing Group.

The emphasis of discussions will be on both attracting diversity and also helping a more diverse group to work together effectively. You will hear how these panelists have experienced both success and frustration in their efforts to build and lead effective nonprofit boards and community working groups, and participants will have time to discuss and apply these lessons.

bryanBryan Orander is founder and president of Charitable Advisors. After 18 years of for-profit leadership in the Fortune 50 business world and a disability-related nonprofit, Bryan joined a large regional accounting and consulting firm. In 2000, he founded Charitable Advisors with the vision of going beyond traditional consulting to become a connector, advocate and problem solver for the nonprofit sector.