Jun 02

“Work for a Nonprofit, Make a Difference”: Why This Campaign Can’t End Here

By Feature

By Chelsea Ohlemiller, Director of Community & Content, Charitable Advisors

As the “Work for a Nonprofit, Make a Difference” campaign wraps up, I find myself reflecting not only on the progress we’ve made but also on the road still ahead. In my role as Director of Community & Content at Charitable Advisors, I’ve had the privilege of spending the last several weeks in the field — meeting with nonprofit professionals, listening to their stories, and witnessing their passion and dedication firsthand.

And let me tell you — this campaign wasn’t just about filling jobs. It was about lifting voices, bridging gaps, and inspiring action.

During the month of May, we had the honor of highlighting more than 25 nonprofit organizations through our video outreach efforts. Each story we shared was a glimpse into the heart of this sector — a space filled with mission-driven individuals doing the hard, necessary work of caring for our communities. Alongside those stories, we saw over 200 job applications submitted and more than 130 new job seeker accounts created on our nonprofit job board. Those numbers represent real people taking steps toward meaningful work. That’s not just success — that’s momentum.

But while we celebrate those wins, we must also acknowledge a reality that can’t be ignored: nonprofit organizations are still struggling to recruit and retain the talent they need.

Over the past month, I heard story after story from nonprofit leaders about positions sitting open for months, staff stretched thin, and programs delayed because of understaffing. According to recent national data, nearly 75% of nonprofits report having roles they cannot fill — and that’s more than just a hiring issue. That’s a service issue. That’s a community issue.

These jobs aren’t just about running programs or balancing budgets. Nonprofit roles often mean ensuring that a child has a safe place to go after school, that a neighbor has food on their table, or that an artist has a space to create. They are vital. They are urgent. And they deserve attention.

At Charitable Advisors, our goal isn’t just to host a job board — it’s to build a bridge between people who want to make a difference and the places where that difference can be made. We believe in elevating this sector and ensuring that everyone — from recent grads to seasoned professionals — knows that nonprofit work is not only viable but valuable, rewarding, and deeply needed.

That’s why this campaign was never meant to end in May.

This work continues. It has to.

While our May campaign served as a powerful spotlight, the truth is that these stories, challenges, and opportunities exist year-round. The staffing shortage doesn’t take a break after May 31. Neither should we.

So, where do we go from here?

First, we keep telling the stories. If you followed our campaign, you saw the incredible range of missions and impact our local nonprofits are making. We need to keep showing the world what nonprofit work looks like — the triumphs, the heartaches, and everything in between.

Second, we continue connecting job seekers to purpose-driven careers. Nonprofit jobs don’t always come with big salaries, but they come with big meaning. For many, that’s the missing piece in their professional journey — a chance to align their values with their work.

Third, and perhaps most importantly, we invite you to be part of this effort.

Whether you’re a student unsure of your career path, a professional looking for more purpose, or someone who simply believes in the power of community — you can help.

Here’s how:

  • Share the message. Talk about nonprofit careers. Share job openings. Send friends and family to our job board. Sometimes people don’t realize these jobs exist — or that they could be a great fit.
  • Encourage exploration. If you know someone considering a career change, suggest they look into nonprofit work. Whether it’s development, program management, marketing, or direct service, there are roles that fit every skill set.
  • Support nonprofit organizations. Whether or not you’re job-hunting, your support matters. Volunteer, donate, attend events, advocate — these actions make a difference and strengthen the sector overall.
  • Stay connected with us. We’ll keep doing the work — highlighting organizations, promoting opportunities, and sharing success stories. Join us. Follow us. Be part of this movement.

This campaign reminded me of something I’ve long believed: the nonprofit sector is full of everyday heroes — people who choose to show up for others, day after day. But even heroes need help. They need teammates, support, and community.

If you’ve ever wondered how your career could be more fulfilling, more impactful, or more connected to the world around you — nonprofit work might be your answer. And if you’re already part of this space, I thank you. Your work matters, even when it’s hard, even when it’s unseen.

We may have closed the book on May’s campaign, but this story is far from over. At Charitable Advisors, we’re committed to keeping the momentum going. And I hope you’ll join us.

If you missed any of the incredible videos from the campaign, be sure to check them out on our social media channels — they’re still up, and still inspiring.

Follow our website and social media to learn more, get involved, and help us keep building a stronger, more connected community — one job, one story, one mission at a time.

May 19

Justice Starts Here

By Sponsor Insight

By Alexandra Ross, Marketing & Communications Coordinator

Neighborhood Christian Legal Clinic is a nonprofit law agency on a mission to make justice accessible for everyone, especially those who can’t afford it. Based in Indianapolis, we offer free legal services, education, and support to individuals and families across Indiana.

Rooted in faith and driven by compassion, we walk alongside people from all backgrounds to defend dignity and fight for what’s right.

In 2024 alone, we served 4,130 clients facing legal challenges.

What We Do

Our services are focused on five core areas, all designed to help clients break through legal barriers and build brighter futures:

  • Housing & Consumer Justice. Help with evictions, debt collection, and sealing past eviction records
  • Tax & Economic Justice. Support for those facing IRS tax controversies
  • Immigrant & Survivor Justice. Legal aid for humanitarian immigration cases and survivors of trauma
  • Veterans Justice. Assistance for veterans who are currently homeless or at risk of homelessness
  • Re-entry Justice. Expungements and driver’s license reinstatement for those with justice involvement

Volunteering Opportunities

Imagine losing your home or drowning in debt with no one to help. That’s the reality for 96% low-income Hoosiers facing legal battles alone. At the heart of our mission is the simple yet powerful idea of neighbors supporting neighbors. When one of us is struggling, we all have a role to play in lifting each other up.

There’s a place for everyone at the Clinic, and volunteering is not just rewarding but also essential. Your time, energy, and unique skills can change lives.

Ways to Get Involved

  • Attorney volunteering. By offering legal triage through our “Consult with a Lawyer” program, attorneys provide clarity and direction to clients who are often overwhelmed and unsure where to turn. They can volunteer at two convenient locations—our main office or Shepherd Community Center—with a commitment as light as just 2 hours a month.
  • General volunteering. Whether it’s writing an encouraging note, helping organize client materials, or praying with staff and clients, non-attorney volunteers bring warmth and humanity to our space. These small acts of kindness go a long way in uplifting clients navigating stressful situations—and they boost staff morale too.
  • Event volunteering. Our events would not be possible without volunteers to help with planning, set-up, and teardown.
  • Office administration. Administrative volunteers help behind the scenes by organizing files, prepping documents, making calls, and more. These tasks are vital in freeing up our staff to spend more time directly serving clients.

Every hour you give support our team and brings hope to someone in need. Your time, energy, and unique skills can change lives. Because justice isn’t a luxury—it’s a right for everyone. To join our mission, please email Volunteer & Events Coordinator Syreta Thomas sthomas@nclegalclinic.org.

Apr 07

Navigating Funding Uncertainty: How Black Onyx Management Empowers Nonprofit Leaders

By Sponsor Insight

Submitted by Black Onyx Management

In today’s volatile funding landscape, nonprofit organizations face unprecedented challenges in securing stable government funding. Many nonprofit leaders find themselves struggling to plan effectively for the future. This uncertainty doesn’t have to derail your mission or impact.

The Challenge of Uncertain Government Funding

As a nonprofit leader, having predictable financial resources is essential to achieving your goals. When government funding—often a significant portion of nonprofit budgets—becomes unpredictable, the ripple effects touch every aspect of your organization. Financial forecasting becomes difficult, program sustainability is threatened, and the pressure to diversify funding sources intensifies.

Many nonprofit leaders, especially those in smaller organizations, find themselves without the internal capacity to navigate these challenges while simultaneously managing operations, overseeing teams, and maintaining service delivery.

Building Resilience Through Strategic Fundraising

Black Onyx Management, a management consulting firm with a deep community focus, specializes in assisting nonprofit organizations in building resilience against funding uncertainty by helping them create diversified revenue streams capable of withstanding changing political and economic landscapes.

A Comprehensive Approach to Nonprofit Sustainability

Black Onyx Management offers nonprofit leaders a partner who understands both the big picture and the practical details of financial sustainability:

Strategic Expertise When You Need It Most

Black Onyx Management works closely with nonprofit organizations to develop comprehensive fundraising strategies that address immediate needs while building long-term sustainability. Our team can help your organization craft a compelling case statement providing the language and framework needed to effectively communicate your impact to potential funders.

Cash Flow Planning and Budget Scenarios

One of Black Onyx Management’s core offerings is helping nonprofits understand multiple budget scenarios based on different funding outcomes. This approach allows organizations to plan proactively rather than reactively when government funding changes. Our financial experts provide guidance on tracking income streams, managing fundraising expenses, and monitoring progress toward goals.

Diversified Fundraising Implementation

Black Onyx Management’s team helps prioritize and implement diverse fundraising tactics—from individual giving and corporate partnerships to events, grant applications, and online campaigns. Their hands-on support includes board training to ensure leadership becomes active participants in the fundraising process.

A Team of Experts at Your Disposal

When you partner with Black Onyx Management, you gain access to a multidisciplinary team with specialized expertise:

  • Fundraising strategists who can help you build a sustainable development plan
  • Grant research and management specialists who maximize your organization’s potential for securing and managing grants
  • Financial advisors who help you understand cash flow and create contingency plans
  • Research analysts who provide insights into donor behavior and preferences
  • Board and leadership development professionals who strengthen your organization’s governance and capacity

Building Certainty in Uncertain Times

In a funding environment where government support can change rapidly, Black Onyx Management empowers nonprofit leaders to take control of their financial future. By building strong relationships with diverse donors who believe in your mission, developing clear and compelling messaging about your impact, and creating systems to implement your fundraising strategy effectively, you can navigate uncertainty with confidence.

Let Black Onyx Management help you transform fundraising from a daunting challenge into a strategic advantage. Together, we can build the financial resilience your organization needs to continue enhancing its impact.

Black Onyx Management specializes in assisting nonprofit organizations as they navigate changes in the funding landscape. To learn more about how their services can help your organization build financial resilience, visit blackonyxmanagement.com or contact lauren@blackonyxmanagement.com.

Mar 31

Is It Time to Rethink Large Nonprofit Fundraisers?

By Sponsor Insight

By Jill Robisch, First Vice President & Manager, Nonprofit Division

As the nonprofit sector continues to adapt to a post-pandemic world, many organizations have resumed their large-scale fundraising events, aiming for a return to normalcy. However, with increasing uncertainty surrounding state and federal funding, is it time to rethink the traditional approach to these high-cost, resource-intensive fundraisers?

The Return to Large-Scale Events

In the immediate aftermath of COVID-19, many nonprofits pivoted to virtual or hybrid events, discovering new ways to engage donors and reduce overhead costs. Now, with in-person events making a strong comeback, some organizations are eager to revive the familiar gala, auction, or large benefit dinner. These events often serve as significant revenue generators, brand builders, and community engagement tools.

Yet, the landscape has changed. The unknown impact of potential shifts in government funding, inflation concerns, and shifting donor expectations mean nonprofits must be more strategic than ever about how they allocate fundraising resources.

The Uncertain Future of Public Funding

Federal and state funding for nonprofits remains a moving target. With economic fluctuations and shifting legislative priorities, nonprofits reliant on government grants and subsidies may face unpredictable funding streams. Organizations that previously used large fundraisers to supplement government dollars may now need to explore whether these events can reliably fill financial gaps in a sustainable way.

Balancing Costs and ROI

Large events require significant investment—venue costs, catering, entertainment, staffing, and marketing add up quickly. Nonprofits must critically assess whether the return on investment justifies these expenditures. While some events yield high revenue, others may break even or operate at a loss when factoring in hidden costs such as staff time and donor fatigue.

Instead of defaulting to large-scale fundraisers, nonprofits should consider a diversified approach, blending traditional events with:

  • Targeted Major Donor Engagement – Intimate gatherings or one-on-one donor stewardship may yield higher returns with lower costs.
  • Corporate Partnerships – Engaging corporate sponsors for year-round giving, rather than a one-time event sponsorship, can provide more sustainable funding.
  • Peer-to-Peer Fundraising – Empowering supporters to raise funds through social networks can create broad engagement with minimal upfront costs.
  • Recurring Giving Programs – Encouraging monthly donors builds a stable revenue stream, reducing reliance on annual fundraisers.

The Future: Quality Over Quantity

Rather than focusing on returning to the way things were, nonprofits should evaluate what works best for their specific mission and donor base. This might mean scaling back on extravagant events in favor of more targeted, mission-aligned gatherings that foster deeper connections with supporters.

Ultimately, the question isn’t whether large fundraisers should disappear but whether they should evolve. By reevaluating their role within a broader, more sustainable fundraising strategy, nonprofits can position themselves for long-term success—regardless of the external funding climate.

Mar 24

Champions of Change: Honoring the 2025 ELEVATE Award Winners

By Sponsor Insight

Submitted by United Way of Central Indiana

Every community thrives because of the people who dedicate their time, talent and passion to making it better. In Central Indiana, we are fortunate to have leaders, volunteers and advocates who work tirelessly to uplift others and create lasting impact. Their efforts – whether through mentorship, advocacy or community revitalization – help shape a more equitable and vibrant community.

Each year, United Way of Central Indiana recognizes young changemakers through the ELEVATE Awards, celebrating those who go above and beyond to strengthen our communities. The 2025 ELEVATE award winners, recognized in February at the seventh annual event, are individuals whose dedication to service, leadership and philanthropy is making a difference in Central Indiana.

Volunteer of the Year: Stephanie Marshall

As president of the Brendon Park Civic Association, Stephanie Marshall has transformed her northeast Indianapolis neighborhood through leadership and advocacy. From organizing monthly clean-ups to securing grants for community restoration projects, Stephanie is committed to fostering a thriving environment where everyone feels a sense of belonging. Her work goes beyond beautification: She has also created a task force to revitalize Devington Plaza, ensuring that residents have a voice in shaping their community’s future.

Nonprofit Employee of the Year: McKenna Houston

A passionate advocate for education and innovation, McKenna Houston, development officer at the STARTedUP Foundation, is dedicated to empowering young minds. Through her work, she provides opportunities for students to explore entrepreneurship and develop leadership skills. She has published a children’s book to inspire career curiosity, developed an app, and led initiatives that introduce students to the world of business. By fostering creativity and innovation, McKenna is equipping the next generation with the tools they need to succeed.

Diversity, Equity and Inclusion Advocate of the Year: Wendy Catalan Ruano

Wendy Catalan Ruano, a bilingual match specialist at Starfish Initiative, is a champion for historically marginalized communities. Their work in advocacy focuses on addressing systemic barriers and amplifying the voices of undocumented individuals. Wendy’s dedication to public service and commitment to creating economic stability for others make them a true leader in this space.

Emerging Leader of the Year: Peter Hanscom

Peter Hanscom, chief development officer at Free Press Indiana, has made a significant impact by championing local journalism and civic engagement. Through his leadership, Peter has worked to elevate diverse voices and create opportunities for young professionals. His commitment to storytelling and community building ensures that important issues remain at the forefront and that all voices are heard.

United Way Champion of the Year: Brandon Cobb

A dedicated leader in United Way’s workplace campaign efforts, Brandon Cobb, associate director of strategy and operations at Eli Lilly and Company, has played a pivotal role in engaging employees in philanthropy. His efforts to train and motivate hundreds of ambassadors have significantly increased participation and support for critical community initiatives. Beyond his volunteer work, Brandon continues to push himself toward excellence – whether in strategic planning, professional development or even running marathons.

People’s Choice Award: Logan Metzger

With more than a decade of service to Second Helpings, Logan Metzger, a biomedical engineer at Adjutant Solutions Group, has been a dedicated force in the fight against hunger. He co-founded First Course, a young professionals’ group that introduces others to philanthropy and food security efforts. With over 800 volunteer hours logged, Logan’s passion for service continues to strengthen Second Helpings’ mission to support those in need.

These six people are proof that making a difference starts with a commitment to action. Whether through revitalizing neighborhoods, empowering students, advocating for marginalized communities, supporting local journalism, leading volunteer initiatives, or tackling food insecurity, their contributions shape Central Indiana for the better.

At United Way, we are proud to celebrate these ELEVATE award winners and the countless others who dedicate their time to building a stronger, more connected community. Their efforts remind us that meaningful change doesn’t happen overnight – it happens through consistent, passionate work driven by people who care.

Who in your community is making a difference? Take a moment to recognize and celebrate them – because together, we can build a brighter future for all.

Mar 24

More Than a Gala—A Tribute to Johnson County’s Nonprofit Heroes

By Feature

Beau Jackson, Modern Woodman of America and Leadership Johnson County

In the world of nonprofit service, recognition can be rare. Long hours, unwavering dedication, and tireless efforts often go unnoticed as leaders focus on supporting their communities. That’s why the Glitter & Gratitude Gala was created—an evening dedicated solely to celebrating those who give so much of themselves.

On Tuesday, April 15, 2025, nonprofit professionals and community champions will gather at The Sycamore at Mallow Run for the 2nd Annual Glitter & Gratitude Gala, embracing the elegance of a Black and Gold Masquerade Ball. With an evening of fine dining, entertainment, and heartfelt recognition, the gala is a night designed to honor the nonprofit leaders who make an immeasurable impact on their communities.

A Celebration Born from Experience

The vision for this event came from Beau Jackson (Greenwood), who spent over 15 years in the nonprofit sector before transitioning into financial advising. One moment in particular stood out—

“While attending a fundraiser with one of those leaders and her husband, I was struck by her comment; seemingly out of nowhere, ‘So this is what this feels like?’ she said to me, smiling. She went on to explain how she never has the opportunity to enjoy these events. She is often the one putting them on and dealing with the stress that comes with such events. I knew right then I wanted to do something special for her and the rest of the nonprofit leaders in our community. I wanted to throw a gala, a party just for them—an evening to celebrate and honor these amazing individuals who may often go unthanked and at times undervalued. I was fortunate in that my LJC (Leadership Johnson County) group was just as crazy as I was to take it on.”

Through Leadership Johnson County’s (LJC) Signature Program and in collaboration with Modern Woodmen’s home office out of Rock Island, IL, Jackson and a group of dedicated Community Champion members made that vision a reality. The inaugural gala was a resounding success, recognizing nonprofit leaders with awards such as the Lifetime Achievement Award and Catalyst of Hope Award, with honorees including Nancy Plake (United Way Johnson County), Tandy Shuck (Leadership Johnson County), and local advocate Rafael Sanchez.

An Evening of Recognition and Elegance

This year’s gala promises to build upon the magic of its inaugural event, offering an unforgettable evening filled with:

  • A formal dinner and drinks to honor attendees in a grand fashion.
  • Dancing and entertainment, bringing joy and connection to the evening.
  • Inspiring speeches that uplift and celebrate the spirit of service.
  • The presentation of prestigious awards, recognizing outstanding nonprofit leaders.

Unlike traditional nonprofit gatherings, this event is not a fundraiser. Instead, it’s a completely free celebration for nonprofit professionals to pause, reflect, and enjoy the recognition they deserve. Each organization is invited to send two representatives—whether a nonprofit leader and their guest or two key team members.

A Growing Community of Support

While the gala was initially founded by Beau Jackson, Julie Ward, Emily Broderick, Bob Fish, Zach DeWitt, Stacy Conrad, and Erika Janik, this year’s event has seen even greater community involvement. Stefany Dolan, working alongside her sister Stacia Jones and their company, becauseOne, has played a key leadership role, managing public relations and designing the event’s program. Michelle Badolato, a Fraternal Champion, has taken on a pivotal leadership role, while Whitney Habig and her company, RootedDesigns, will bring elegance to the evening with stunning floral arrangements. Pat Enoch, enjoying her retirement, has generously stepped in to support the event wherever needed.

A Night of Thanks and Celebration

At its heart, the Glitter & Gratitude Gala is about acknowledging the immeasurable contributions of nonprofit leaders—those who work behind the scenes to uplift their communities. The event stands as a reminder that their hard work is seen, valued, and deeply appreciated.

Mark your calendars for an unforgettable evening of recognition, joy, and community. For one night, the givers become the celebrated.

The 2nd Annual Glitter & Gratitude Gala

  • Date: Tuesday, April 15, 2025
  • Location: The Sycamore at Mallow Run
  • Theme: Black and Gold Masquerade Ball
Mar 17

HR Focus Group Findings – Key Challenges and Opportunities for 2025

By Feature

Chelsea Ohlemiller, Charitable Advisors

Recruiting and retaining top talent in the nonprofit sector has always presented unique challenges, but as we move into 2025, organizations are facing an increasingly competitive and ever-changing hiring landscape. Nonprofit leaders recently gathered in HR focus groups, led by Charitable Advisors, to discuss the latest trends in attracting and retaining employees, shedding light on evolving candidate expectations, salary dynamics, and the impact of AI in hiring.

Here are the key takeaways from these collaborative recruitment and retention sessions:

The Biggest Challenges in Nonprofit Hiring

One of the most significant challenges for nonprofit organizations, particularly smaller ones, is salary competitiveness. Traditionally, mission-driven work and flexible benefits made up for lower pay, but today’s candidates expect higher salaries more comparable to those in the private sector. This shift puts pressure on nonprofits, especially those that struggle to offer competitive compensation and benefits.

Another hurdle is job titles that don’t translate well outside the nonprofit space. Potential candidates may overlook roles due to unfamiliar language, leading to missed opportunities for both the organization and job seekers.

Retention remains a concern in 2025, as competition for skilled professionals intensifies. Employees who once accepted lower salaries for meaningful work now seek higher pay and advancement opportunities, making it crucial for nonprofits to offer career growth pathways.

What Candidates Want in 2025

Candidate expectations have evolved significantly over the past year. While remote work remains a major draw for job seekers, many nonprofit positions, particularly frontline and program-based roles, require in-person engagement. The inability to offer remote flexibility has made recruitment more difficult, especially for these essential positions.

Encouragingly, many employees are showing interest in internal promotions and taking on more responsibility, signaling a desire for long-term growth within their organizations. This is hopeful insight, as leadership skills are in high demand. Especially considering, organizations desire candidates who can not only fulfill their job responsibilities but also build and lead teams effectively.

Salary Expectations and Transparency

Many nonprofits are becoming more transparent about salaries early in the hiring process, helping to align candidate expectations from the outset. Organizations have turned to salary and benefits surveys to restructure pay scales and explore creative compensation strategies, such as additional paid time off and unique benefit offerings. We also heard that some nonprofits have stopped posting compensation or only post a minimum salary because applicants seem confused or unable to understand that a salary range is generally based on level of experience.

Health insurance remains a major concern for job seekers entering the nonprofit sector. Some organizations are addressing this by offering innovative benefit options, but the challenge persists, particularly for smaller nonprofits with limited resources.

Turnover and Hard-to-Fill Positions

Turnover remains high in program staff roles, which often require on-site work with little flexibility, often leading to burnout and job dissatisfaction. Other positions, such as grant writers, therapists, development professionals, and financial roles, are also becoming increasingly difficult to fill.

Grant writing, in particular, has faced a growing challenge leading some organizations to turn to AI-generated proposals. While AI can streamline the grant-writing process, it still requires human oversight. Something to keep an eye on in 2025.

Consistent with last year, therapists, home-based service providers, and instructional roles remain difficult to recruit due to certification requirements and an overall shortage of qualified professionals. Meanwhile, operations positions have seen rising turnover as the field grows and competition increases.

AI’s Role in Nonprofit Hiring

The increasing use of AI by job applicants has brought both opportunities and challenges. While AI-generated resumes and cover letters have become more common, many hiring managers report that these submissions lack personalization and depth. Cover letters created with AI often appear incomplete or fictitious and fail to match the candidate’s actual qualifications to the job.

AI can serve as a helpful starting point in the hiring process, but nonprofit recruiters stress the importance of human oversight to ensure accuracy and authenticity in applications. Many organizations are training HR teams to identify AI-generated applications and ensure that technology is used to support—rather than replace—the hiring process.

Effective Recruitment Strategies

Despite the challenges, some recruitment strategies are proving highly effective:

  • Targeted Job Boards: Using job-specific platforms helps attract the right candidates.
  • Employee Referrals: Offering referral bonuses ($100–$250) encourages staff to recommend strong candidates.
  • Career Fairs and Networking Events: These remain valuable, especially for engaging younger talent.
  • Talent Pools: Proactively building a pipeline of qualified candidates allows nonprofits to fill roles more quickly when positions open.
  • Sign-On Bonuses: When feasible, these incentives make nonprofit roles more attractive.

The Growing Importance of Soft Skills and Cultural Fit

Hiring managers emphasize that soft skills, including communication, adaptability, and passion for the organization’s mission, are becoming just as important as technical qualifications. Many nonprofits are open to candidates with transferable skills who may not check every box on a traditional job listing but align with the organization’s values and goals.

Job-Seeking Advice for Candidates

For job seekers looking to stand out in the nonprofit sector, our nonprofit leaders suggested the following practices can make a difference:

  • Submit a Thoughtful Cover Letter: A personalized, well-crafted cover letter is critical. AI-generated, generic submissions won’t suffice—hiring managers want to see authenticity and a clear connection to the mission.
  • Research the Organization: Candidates should demonstrate knowledge of the nonprofit’s mission and values in their applications, and especially in interviews.
  • Prepare for Interviews: Having insightful questions ready and addressing hiring managers by name shows initiative and professionalism.
  • Follow Up: Sending a thank-you email to the interview panel leaves a lasting impression and reinforces interest in the role.

Interestingly, on Charitable Advisors ED/CEO searches, less than half of candidates submit cover letters, despite our clear request – yet 80% of those interviewed have included a cover letter. So.. either the stronger candidates take the time to write cover letters or resumes alone don’t serve job seekers very well. Among those who received actual job offers, we believe that 100% had submitted a cover letter—highlighting its crucial role in the hiring process.

Looking Ahead: A Call to Action for Nonprofits

As the nonprofit job market evolves, organizations must adapt their recruiting and retention strategies to remain competitive. Salary transparency, leadership development opportunities, and creative compensation structures will be key to attracting and retaining top talent in 2025.

While challenges persist, nonprofits that prioritize strategic hiring, invest in their people, and foster strong workplace cultures will continue to build resilient and impactful teams. By staying attuned to candidate expectations and leveraging effective recruitment tactics, nonprofit leaders can ensure their organizations thrive in the years ahead.

Thank you to the dozens of nonprofit organizations that attended our Nonprofit Recruitment Sessions. Your knowledge, experience and personal data will help support our efforts in the new year.

Mar 10

Guarding Against Fraud: Business Email Compromise

By Sponsor Insight

Leadership Summary

Business Email Compromise (BEC) is a sophisticated, costly phishing attack that targets employees, 3rd-party contractors, and organizations, often causing millions in losses. Identifying a few “red flags” like a sudden sense of urgency, abnormal financial requests, or inconsistent grammar can help you recognize BEC attempts before they impact your organization.

Top Ways to Protect Against BEC

Strong cybersecurity habits—like multi-factor authentication, continuous vulnerability management, and anti-phishing and account takeover protection for your email system and cloud platforms—are essential in keeping both employees and the entire organization safe from BEC. Each one of these practices can help safeguard your people and prevent critical financial and reputational harm.

Cybercriminals have long exploited our reliance on email for business, and of all cyberattacks, Business Email Compromise stands out as one of the most financially devastating. According to the FBI’s Internet Crime Report, over 21,000 incidents of BEC occurred in 2023, accounting for nearly $3 billion in losses—a figure that only continues to climb. This tactic is particularly damaging because it exploits natural trust and helpfulness, making detection difficult and fund recovery challenging.

BEC attacks are on the rise and becoming more sophisticated, so knowing the signs can help you avoid a costly mistake. Let’s break down how it works, common red flags, and protective measures your organization can adopt.

How BEC Works

BEC attacks are advanced phishing scams where attackers impersonate known senders, leveraging trusted relationships to make their requests appear legitimate. Techniques may include monitoring email activity, impersonating executives, or deploying malware. Often, these attacks involve urgent requests for payments through wire transfers, gift cards, or cryptocurrency, the latter providing an extra layer of anonymity for the attacker.

Key BEC Red Flags to Watch For

Although BEC emails are crafted to appear genuine, here are a few signs that should prompt a second look before taking action:

  1. Urgent language, especially in a crisis.
  2. Confidentiality demands.
  3. Odd timing (e.g., emails at the end of the day).
  4. Changes in sender addresses or unusual payment requests.
  5. Poor grammar, strange tone, or format inconsistencies.
  6. Refusal to communicate outside of email.
  7. New or personal account payment requests.

BEC Prevention: Best Practices for Business Leaders

Below are best practices for avoiding BEC attacks and securing your organization. These are in line with guidance from the Cybersecurity & Infrastructure Security Agency:

  1. Follow Established Procedures: Maintain consistent processes for approving funds and verifying sender information by calling numbers on file, not those in suspicious emails.
  2. Monitor Payment Methods: Add extra verification for large transactions and encourage secure electronic transfers.
  3. Exercise Caution in Communication: Don’t open spam emails, establish company domains for email, and always verify unfamiliar or urgent requests through trusted channels, like in-person conversations, phone calls, or virtual meetings.
  4. Report Phishing Attempts: Use digital signatures or authenticated portals, verify changes in business practices, and always report suspicious emails to your IT security team.
  5. Strengthen Cybersecurity Measures: Use strong, unique passwords and multi-factor authentication across all company accounts.
  6. Respond Quickly: Report incidents immediately to mitigate potential harm.

Staying Vigilant

Cybercrime is constantly evolving, making it essential to stay proactive with cybersecurity defenses. A cybersecurity culture combined with strong preventative measures empowers leaders to protect their organization’s most valuable assets. Connect with us for more guidance on building a resilient cybersecurity foundation that aligns with your organization’s long-term strategy.

Feb 03

The Power of Financial Wellness in Strengthening Nonprofit Impact

By Sponsor Insight

By: Jill Robisch, First Vice President & Manager, Nonprofit Services

In a world where attracting and retaining talent in the nonprofit sector is more challenging than ever, organizations must prioritize the financial well-being of their employees. Nonprofit staff often dedicate their careers to serving others, yet many face personal financial challenges that can impact their ability to focus fully on their mission-driven work. Supporting employees on their journey to financial stability, including homeownership, not only benefits the individual but also strengthens the organization’s impact.

The Ripple Effect of Financially Well Employees

When nonprofit employees achieve financial wellness, the benefits extend far beyond their personal lives. Financially stable staff are less stressed, more productive, and more engaged in their roles. They bring greater focus and energy to their work, allowing organizations to deliver services more effectively and achieve their missions more sustainably. Moreover, when employees feel supported by their employer in areas like financial education and homeownership, it fosters loyalty and helps retain top talent.

Guiding Employees Toward Homeownership

Homeownership is often a cornerstone of financial stability, yet for many nonprofit employees, navigating the path to buying a home can feel daunting. From understanding down payment requirements to finding affordable mortgage options, the journey can seem out of reach without the right guidance. Nonprofit organizations can play a pivotal role by connecting their employees with the tools and resources needed to make homeownership achievable.

One impactful way to do this is by partnering with financial institutions that understand the unique needs of nonprofit employees. For example, banks with specialized mortgage programs—such as low or no down payment options—can demystify the process and provide tailored solutions. Additionally, financial literacy programs focused on budgeting, saving, and credit-building can empower employees to take confident steps toward owning a home.

The Financial Wellness Ambassador Program: A Partnership for Success

At The National Bank of Indianapolis, our Financial Wellness Ambassador Program offers a hands-on approach to supporting employees’ financial goals. This initiative includes customizable training sessions and one-on-one coaching designed to meet individuals where they are in their financial journey.

Nonprofit organizations can invite our Financial Wellness Ambassadors to host workshops on topics such as budgeting, debt management, and preparing for homeownership. These sessions not only equip employees with the knowledge they need but also provide actionable strategies for achieving their goals. For those seeking more personalized guidance, our financial wellness coaches are available for one-on-one consultations, offering tailored advice and support.

A Shared Commitment to Financial Stability

By prioritizing the financial health of their workforce, nonprofits can cultivate a stronger, more resilient team. Whether it’s through facilitating access to homeownership resources, offering financial literacy training, or collaborating with programs like The National Bank of Indianapolis’ Financial Wellness Ambassador Program, nonprofits can make a meaningful difference in the lives of their employees.

Ultimately, financially well employees are the foundation of a thriving nonprofit. By investing in their team’s financial stability, organizations can unlock greater potential for achieving their mission and making an even bigger impact in the communities they serve.

For more information on financial wellness training or to connect with a Financial Wellness Ambassador, reach out to The National Bank of Indianapolis today. Let’s work together to build a financially empowered workforce.

Dec 28

Why Credential Security is Critical for All Organizations

By Sponsor Insight

In the world of non-profit and non-governmental organizations, your mission is everything. Every dollar raised, every program executed, and every service provided works toward creating meaningful and lasting impact. But behind the scenes, a strong foundation of operational resilience is critical to protect your mission—and safeguarding your usernames, passwords, and pin codes, or credentials, is a cornerstone of that foundation. Ensuring that your organization maintains proper credential management and security protects your data, strengthens trust with stakeholders, maintains the operational integrity, and ultimately enhances your programming and service delivery.

Here’s why credential security matters and how implementing best practice solutions and policies can elevate your employee experience, protect your donors and beneficiaries, and support your executive leadership and board.

1. Credentials: The Keys to Your Organization

Every solution or service you use—whether it’s for fundraising, donor management, payroll, communications, etc.—requires secure credentials to function effectively. These credentials grant access to sensitive data and critical functions, but they also pose significant risks if mishandled or mismanaged.

The Risk of Neglect:

  • Shared logins can lead to poor accountability.
  • Using weak or undocumented credentials can expose your organization to cyberattacks.
  • Poor credential management disrupts workflows, creating inefficiencies. Remember that time the social media manager forgot the only login to the Facebook account and how long it took to recover it!

2. Why Credential Security is Non-Negotiable

For Employees:

  • Avoid Shared Logins: When team members share logins, accountability vanishes. If sensitive data is mishandled, it becomes nearly impossible to trace back the action. By assigning unique credentials to each user, you empower employees with the autonomy to do their jobs while ensuring clear accountability.
  • Ease with Single Sign-On (SSO): Implementing SSO reduces password and Multifactor Authentication (MFA) fatigue by allowing employees to log into multiple platforms with one set of secure credentials. This improves productivity and reduces the likelihood of insecure practices, like reusing weak passwords.

For Beneficiaries and Donors:

  • Trust and Confidentiality: Your beneficiaries and donors entrust you with their data—be it personal details, financial contributions, or sensitive case information. A breach in credential security can lead to a breach in trust, damaging your reputation and jeopardizing future funding and support.
  • Data Protection: Proper credential security ensures their data is safeguarded from unauthorized access, giving them confidence in your organization’s ability to protect their information.

For the Executive Director:

  • Operational Continuity: When credentials are properly documented and secured, your organization avoids disruptions caused by lost or inaccessible logins. This is critical during staff transitions or emergencies.
  • Strategic Oversight: Credential security provides the Executive Director with the assurance that the organization is operating efficiently and securely, enabling them to focus on advancing the mission.

For the Board:

  • Governance and Compliance: A well-documented credential management process demonstrates to the board that the organization is minimizing risks, aligning with best practices, and adhering to compliance requirements.
  • Mission Assurance: The board has a fiduciary duty to safeguard the organization’s assets, and credential security is an integral part of protecting those assets.

For the Mission and Programming:

  • Efficiency: Securely managing credentials reduces downtime and inefficiencies caused by password resets or security breaches, allowing staff to focus on what truly matters—delivering impactful programs.
  • Resilience: A secure credential management system ensures continuity even during unexpected events, such as turnover or cyber incidents, so that programming remains uninterrupted.

3. Best Practices for Credential Security in Non-Profits

  1. Document All Credentials

Credential security begins with documentation. This means keeping a record of logins for every technical solution and service—not just IT tools. For example:

  • Grant management software
  • Fundraising platforms
  • Event registration systems
  • Volunteer management tools

Documenting credentials ensures no access is lost during transitions or emergencies.

2. Avoid Shared Logins

While shared logins may seem convenient, they are a major security risk. Every user should have their own unique credentials. This improves accountability and ensures that permissions are properly aligned with each individual’s role.

3. Implement Single Sign-On (SSO)

SSO simplifies the login process by allowing employees to access multiple systems with one secure set of credentials. This reduces password fatigue, streamlines workflows, and minimizes the risk of weak passwords being used across multiple platforms.

4. Use a Credential Management System

Invest in a credential management system to securely store, manage, and share credentials as needed. Features like encryption, role-based access, and auditing capabilities provide peace of mind and protect against unauthorized access. Popular solutions like Keeper or Bitwarden for Business can be scaled to meet non-profit needs.

4. The Ripple Effect of Strong Credential Security

When your organization adopts credential security best practices, the benefits cascade throughout the organization and beyond:

  • Empowered Employees: Staff can focus on their work without the frustration of lost or inaccessible credentials.
  • Protected Beneficiaries: Sensitive beneficiary data remains confidential, maintaining trust and ethical responsibility.
  • Confident Leadership: Executive directors and board members can focus on strategy and growth, knowing that operational risks are managed.
  • Mission-Driven Impact: Secure, efficient systems free up resources and time to invest in programs that drive your mission forward.

5. A Call to Action

Credential security isn’t just an IT concern—it’s a mission-critical responsibility. By documenting credentials, avoiding shared logins, implementing SSO, and leveraging a credential management system, your non-profit can build a foundation of trust, accountability, and resilience. Ultimately, this enables your organization to focus on what truly matters: serving your community and achieving your mission.

Let’s safeguard your operations so your impact can reach new heights. Start securing your credentials today.