by Cody Lents, partner and customer steward at COVI, Inc.
Many business leaders often express confusion when it comes to their company’s information technology. As growth occurs, new clients and new employees bring increased needs. It often becomes necessary to engage with a service provider to offload some IT tasks. One of the many services that COVI provides is IT managed services. But what is that?
IT managed services are tasks handled by a third-party service provider, called a managed service provider (MSP). These types of providers can manage a defined set of business technology services for numerous clients, including large corporations and small businesses. An MSP also may implement a platform that offers technology services cheaper than what it would cost a business to do itself, at a higher level of quality, and with more flexibility and scalability.
Your business can benefit from IT managed services if it doesn’t have the time, skills, or experience internally to manage information technology operations. Relying on expert guidance also allows your company to focus on the day-to-day workload.
For example, a small business owner spending time dealing with a faulty printer could cost the business more money without already having an MSP at their disposal. Small businesses can also face other challenges when sharing one login among several employees, creating an unsecured network.
This is where an IT managed services provider can step in — to provide a streamlined technology process for your company. However, it is important to note that consulting and professional services are not managed services.
Incorporating IT managed services can have a positive impact on how your company functions. From staff to training, the costs can add up without utilizing an MSP. IT managed services options can be timely, predictable and cost effective, which can be useful when budgeting for your company or small business.
Another benefit to business leaders who incorporate IT managed services is simply reliability — allowing you to worry less about potential outages so you can focus more on your goals. MSPs are responsible for keeping you online at all times.
To learn more about how COVI can help your business with IT managed services, visit our site.