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Mar 17

HR Focus Group Findings – Key Challenges and Opportunities for 2025

By Feature

Chelsea Ohlemiller, Charitable Advisors

Recruiting and retaining top talent in the nonprofit sector has always presented unique challenges, but as we move into 2025, organizations are facing an increasingly competitive and ever-changing hiring landscape. Nonprofit leaders recently gathered in HR focus groups, led by Charitable Advisors, to discuss the latest trends in attracting and retaining employees, shedding light on evolving candidate expectations, salary dynamics, and the impact of AI in hiring.

Here are the key takeaways from these collaborative recruitment and retention sessions:

The Biggest Challenges in Nonprofit Hiring

One of the most significant challenges for nonprofit organizations, particularly smaller ones, is salary competitiveness. Traditionally, mission-driven work and flexible benefits made up for lower pay, but today’s candidates expect higher salaries more comparable to those in the private sector. This shift puts pressure on nonprofits, especially those that struggle to offer competitive compensation and benefits.

Another hurdle is job titles that don’t translate well outside the nonprofit space. Potential candidates may overlook roles due to unfamiliar language, leading to missed opportunities for both the organization and job seekers.

Retention remains a concern in 2025, as competition for skilled professionals intensifies. Employees who once accepted lower salaries for meaningful work now seek higher pay and advancement opportunities, making it crucial for nonprofits to offer career growth pathways.

What Candidates Want in 2025

Candidate expectations have evolved significantly over the past year. While remote work remains a major draw for job seekers, many nonprofit positions, particularly frontline and program-based roles, require in-person engagement. The inability to offer remote flexibility has made recruitment more difficult, especially for these essential positions.

Encouragingly, many employees are showing interest in internal promotions and taking on more responsibility, signaling a desire for long-term growth within their organizations. This is hopeful insight, as leadership skills are in high demand. Especially considering, organizations desire candidates who can not only fulfill their job responsibilities but also build and lead teams effectively.

Salary Expectations and Transparency

Many nonprofits are becoming more transparent about salaries early in the hiring process, helping to align candidate expectations from the outset. Organizations have turned to salary and benefits surveys to restructure pay scales and explore creative compensation strategies, such as additional paid time off and unique benefit offerings. We also heard that some nonprofits have stopped posting compensation or only post a minimum salary because applicants seem confused or unable to understand that a salary range is generally based on level of experience.

Health insurance remains a major concern for job seekers entering the nonprofit sector. Some organizations are addressing this by offering innovative benefit options, but the challenge persists, particularly for smaller nonprofits with limited resources.

Turnover and Hard-to-Fill Positions

Turnover remains high in program staff roles, which often require on-site work with little flexibility, often leading to burnout and job dissatisfaction. Other positions, such as grant writers, therapists, development professionals, and financial roles, are also becoming increasingly difficult to fill.

Grant writing, in particular, has faced a growing challenge leading some organizations to turn to AI-generated proposals. While AI can streamline the grant-writing process, it still requires human oversight. Something to keep an eye on in 2025.

Consistent with last year, therapists, home-based service providers, and instructional roles remain difficult to recruit due to certification requirements and an overall shortage of qualified professionals. Meanwhile, operations positions have seen rising turnover as the field grows and competition increases.

AI’s Role in Nonprofit Hiring

The increasing use of AI by job applicants has brought both opportunities and challenges. While AI-generated resumes and cover letters have become more common, many hiring managers report that these submissions lack personalization and depth. Cover letters created with AI often appear incomplete or fictitious and fail to match the candidate’s actual qualifications to the job.

AI can serve as a helpful starting point in the hiring process, but nonprofit recruiters stress the importance of human oversight to ensure accuracy and authenticity in applications. Many organizations are training HR teams to identify AI-generated applications and ensure that technology is used to support—rather than replace—the hiring process.

Effective Recruitment Strategies

Despite the challenges, some recruitment strategies are proving highly effective:

  • Targeted Job Boards: Using job-specific platforms helps attract the right candidates.
  • Employee Referrals: Offering referral bonuses ($100–$250) encourages staff to recommend strong candidates.
  • Career Fairs and Networking Events: These remain valuable, especially for engaging younger talent.
  • Talent Pools: Proactively building a pipeline of qualified candidates allows nonprofits to fill roles more quickly when positions open.
  • Sign-On Bonuses: When feasible, these incentives make nonprofit roles more attractive.

The Growing Importance of Soft Skills and Cultural Fit

Hiring managers emphasize that soft skills, including communication, adaptability, and passion for the organization’s mission, are becoming just as important as technical qualifications. Many nonprofits are open to candidates with transferable skills who may not check every box on a traditional job listing but align with the organization’s values and goals.

Job-Seeking Advice for Candidates

For job seekers looking to stand out in the nonprofit sector, our nonprofit leaders suggested the following practices can make a difference:

  • Submit a Thoughtful Cover Letter: A personalized, well-crafted cover letter is critical. AI-generated, generic submissions won’t suffice—hiring managers want to see authenticity and a clear connection to the mission.
  • Research the Organization: Candidates should demonstrate knowledge of the nonprofit’s mission and values in their applications, and especially in interviews.
  • Prepare for Interviews: Having insightful questions ready and addressing hiring managers by name shows initiative and professionalism.
  • Follow Up: Sending a thank-you email to the interview panel leaves a lasting impression and reinforces interest in the role.

Interestingly, on Charitable Advisors ED/CEO searches, less than half of candidates submit cover letters, despite our clear request – yet 80% of those interviewed have included a cover letter. So.. either the stronger candidates take the time to write cover letters or resumes alone don’t serve job seekers very well. Among those who received actual job offers, we believe that 100% had submitted a cover letter—highlighting its crucial role in the hiring process.

Looking Ahead: A Call to Action for Nonprofits

As the nonprofit job market evolves, organizations must adapt their recruiting and retention strategies to remain competitive. Salary transparency, leadership development opportunities, and creative compensation structures will be key to attracting and retaining top talent in 2025.

While challenges persist, nonprofits that prioritize strategic hiring, invest in their people, and foster strong workplace cultures will continue to build resilient and impactful teams. By staying attuned to candidate expectations and leveraging effective recruitment tactics, nonprofit leaders can ensure their organizations thrive in the years ahead.

Thank you to the dozens of nonprofit organizations that attended our Nonprofit Recruitment Sessions. Your knowledge, experience and personal data will help support our efforts in the new year.

Feb 03

The Power of Financial Wellness in Strengthening Nonprofit Impact

By Sponsor Insight

By: Jill Robisch, First Vice President & Manager, Nonprofit Services

In a world where attracting and retaining talent in the nonprofit sector is more challenging than ever, organizations must prioritize the financial well-being of their employees. Nonprofit staff often dedicate their careers to serving others, yet many face personal financial challenges that can impact their ability to focus fully on their mission-driven work. Supporting employees on their journey to financial stability, including homeownership, not only benefits the individual but also strengthens the organization’s impact.

The Ripple Effect of Financially Well Employees

When nonprofit employees achieve financial wellness, the benefits extend far beyond their personal lives. Financially stable staff are less stressed, more productive, and more engaged in their roles. They bring greater focus and energy to their work, allowing organizations to deliver services more effectively and achieve their missions more sustainably. Moreover, when employees feel supported by their employer in areas like financial education and homeownership, it fosters loyalty and helps retain top talent.

Guiding Employees Toward Homeownership

Homeownership is often a cornerstone of financial stability, yet for many nonprofit employees, navigating the path to buying a home can feel daunting. From understanding down payment requirements to finding affordable mortgage options, the journey can seem out of reach without the right guidance. Nonprofit organizations can play a pivotal role by connecting their employees with the tools and resources needed to make homeownership achievable.

One impactful way to do this is by partnering with financial institutions that understand the unique needs of nonprofit employees. For example, banks with specialized mortgage programs—such as low or no down payment options—can demystify the process and provide tailored solutions. Additionally, financial literacy programs focused on budgeting, saving, and credit-building can empower employees to take confident steps toward owning a home.

The Financial Wellness Ambassador Program: A Partnership for Success

At The National Bank of Indianapolis, our Financial Wellness Ambassador Program offers a hands-on approach to supporting employees’ financial goals. This initiative includes customizable training sessions and one-on-one coaching designed to meet individuals where they are in their financial journey.

Nonprofit organizations can invite our Financial Wellness Ambassadors to host workshops on topics such as budgeting, debt management, and preparing for homeownership. These sessions not only equip employees with the knowledge they need but also provide actionable strategies for achieving their goals. For those seeking more personalized guidance, our financial wellness coaches are available for one-on-one consultations, offering tailored advice and support.

A Shared Commitment to Financial Stability

By prioritizing the financial health of their workforce, nonprofits can cultivate a stronger, more resilient team. Whether it’s through facilitating access to homeownership resources, offering financial literacy training, or collaborating with programs like The National Bank of Indianapolis’ Financial Wellness Ambassador Program, nonprofits can make a meaningful difference in the lives of their employees.

Ultimately, financially well employees are the foundation of a thriving nonprofit. By investing in their team’s financial stability, organizations can unlock greater potential for achieving their mission and making an even bigger impact in the communities they serve.

For more information on financial wellness training or to connect with a Financial Wellness Ambassador, reach out to The National Bank of Indianapolis today. Let’s work together to build a financially empowered workforce.

Dec 28

Why Credential Security is Critical for All Organizations

By Sponsor Insight

In the world of non-profit and non-governmental organizations, your mission is everything. Every dollar raised, every program executed, and every service provided works toward creating meaningful and lasting impact. But behind the scenes, a strong foundation of operational resilience is critical to protect your mission—and safeguarding your usernames, passwords, and pin codes, or credentials, is a cornerstone of that foundation. Ensuring that your organization maintains proper credential management and security protects your data, strengthens trust with stakeholders, maintains the operational integrity, and ultimately enhances your programming and service delivery.

Here’s why credential security matters and how implementing best practice solutions and policies can elevate your employee experience, protect your donors and beneficiaries, and support your executive leadership and board.

1. Credentials: The Keys to Your Organization

Every solution or service you use—whether it’s for fundraising, donor management, payroll, communications, etc.—requires secure credentials to function effectively. These credentials grant access to sensitive data and critical functions, but they also pose significant risks if mishandled or mismanaged.

The Risk of Neglect:

  • Shared logins can lead to poor accountability.
  • Using weak or undocumented credentials can expose your organization to cyberattacks.
  • Poor credential management disrupts workflows, creating inefficiencies. Remember that time the social media manager forgot the only login to the Facebook account and how long it took to recover it!

2. Why Credential Security is Non-Negotiable

For Employees:

  • Avoid Shared Logins: When team members share logins, accountability vanishes. If sensitive data is mishandled, it becomes nearly impossible to trace back the action. By assigning unique credentials to each user, you empower employees with the autonomy to do their jobs while ensuring clear accountability.
  • Ease with Single Sign-On (SSO): Implementing SSO reduces password and Multifactor Authentication (MFA) fatigue by allowing employees to log into multiple platforms with one set of secure credentials. This improves productivity and reduces the likelihood of insecure practices, like reusing weak passwords.

For Beneficiaries and Donors:

  • Trust and Confidentiality: Your beneficiaries and donors entrust you with their data—be it personal details, financial contributions, or sensitive case information. A breach in credential security can lead to a breach in trust, damaging your reputation and jeopardizing future funding and support.
  • Data Protection: Proper credential security ensures their data is safeguarded from unauthorized access, giving them confidence in your organization’s ability to protect their information.

For the Executive Director:

  • Operational Continuity: When credentials are properly documented and secured, your organization avoids disruptions caused by lost or inaccessible logins. This is critical during staff transitions or emergencies.
  • Strategic Oversight: Credential security provides the Executive Director with the assurance that the organization is operating efficiently and securely, enabling them to focus on advancing the mission.

For the Board:

  • Governance and Compliance: A well-documented credential management process demonstrates to the board that the organization is minimizing risks, aligning with best practices, and adhering to compliance requirements.
  • Mission Assurance: The board has a fiduciary duty to safeguard the organization’s assets, and credential security is an integral part of protecting those assets.

For the Mission and Programming:

  • Efficiency: Securely managing credentials reduces downtime and inefficiencies caused by password resets or security breaches, allowing staff to focus on what truly matters—delivering impactful programs.
  • Resilience: A secure credential management system ensures continuity even during unexpected events, such as turnover or cyber incidents, so that programming remains uninterrupted.

3. Best Practices for Credential Security in Non-Profits

  1. Document All Credentials

Credential security begins with documentation. This means keeping a record of logins for every technical solution and service—not just IT tools. For example:

  • Grant management software
  • Fundraising platforms
  • Event registration systems
  • Volunteer management tools

Documenting credentials ensures no access is lost during transitions or emergencies.

2. Avoid Shared Logins

While shared logins may seem convenient, they are a major security risk. Every user should have their own unique credentials. This improves accountability and ensures that permissions are properly aligned with each individual’s role.

3. Implement Single Sign-On (SSO)

SSO simplifies the login process by allowing employees to access multiple systems with one secure set of credentials. This reduces password fatigue, streamlines workflows, and minimizes the risk of weak passwords being used across multiple platforms.

4. Use a Credential Management System

Invest in a credential management system to securely store, manage, and share credentials as needed. Features like encryption, role-based access, and auditing capabilities provide peace of mind and protect against unauthorized access. Popular solutions like Keeper or Bitwarden for Business can be scaled to meet non-profit needs.

4. The Ripple Effect of Strong Credential Security

When your organization adopts credential security best practices, the benefits cascade throughout the organization and beyond:

  • Empowered Employees: Staff can focus on their work without the frustration of lost or inaccessible credentials.
  • Protected Beneficiaries: Sensitive beneficiary data remains confidential, maintaining trust and ethical responsibility.
  • Confident Leadership: Executive directors and board members can focus on strategy and growth, knowing that operational risks are managed.
  • Mission-Driven Impact: Secure, efficient systems free up resources and time to invest in programs that drive your mission forward.

5. A Call to Action

Credential security isn’t just an IT concern—it’s a mission-critical responsibility. By documenting credentials, avoiding shared logins, implementing SSO, and leveraging a credential management system, your non-profit can build a foundation of trust, accountability, and resilience. Ultimately, this enables your organization to focus on what truly matters: serving your community and achieving your mission.

Let’s safeguard your operations so your impact can reach new heights. Start securing your credentials today.

Dec 09

Staying the Course on DEIB Initiatives in Social Services: A Crucial Commitment

By Feature

This post was provided by an individual unaffiliated with Charitable Advisors. Therefore, the views expressed within do not directly reflect the thoughts or opinions of Charitable Advisors.

Melissa Norman, CEO of Choices Coordinated Care Solutions

In social services, where organizations are tasked with supporting vulnerable populations with complex needs, the importance of Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives cannot be overstated. While some organizations are reevaluating or stepping back from their DEIB commitments, it is critical to recognize that staying the course is essential not only for the effectiveness of our organizations but also for the communities we serve.

Social services organizations operate at the intersection of various social issues, addressing challenges related to poverty, health disparities, and systemic injustice. In these spaces, diversity is not merely an asset; it is a necessity. A workforce that reflects a range of backgrounds perspectives can enhance understanding and empathy, leading to more effective and culturally responsive services. When our team members reflect the communities they serve, clients are more likely to feel understood, respected, and empowered. At Choices, we are proud to have team members with lived experience in areas of substance use disorder or who experience mental health challenges. These team members bring invaluable insights, which leads to more personalized care.

DEIB is not just a buzzword or a passing trend—it’s a moral imperative. For social service organizations, DEIB is not just a commitment to excellence but commitment to justice. The populations we serve—whether struggling with mental health challenges, overcoming substance use, survivors of domestic violence, or other marginalized communities—often face barriers that stem from systemic inequity. When we fully commit to DEIB, organizations acknowledge these realities and work to dismantle them.

Building public trust is essential in social services. Communities must feel confident that the organizations meant to support them are competent, compassionate and inclusive. Communities that feel represented and valued are more likely to engage with services, trust the organization, and ultimately experience better outcomes. When an organization steps back from its DEIB commitments, it risks alienating those they aim to help and undermining the impact it hopes to have.

Critics may argue that DEIB initiatives are difficult to implement effectively, citing resistance to change or the challenge of measuring success. However, the solution is not to abandon these efforts. We need to lean in—refining our approach and recommitting to our goals. Limited funding, staff burnout, and competing priorities can make DEIB efforts seem secondary. But addressing these barriers through strategic planning, resource allocation, and leadership engagement ensures that DEIB is woven into the fabric of our organizations.

Creative partnerships with community organizations or other service providers can expand DEIB efforts without draining internal resources. Also, incorporating DEIB into existing organizational practices such as recruitment, training, and program development, helps to ensures that these efforts become a sustainable part of organizational culture.

DEIB strategies require commitment, transparency, and genuine engagement from leadership. These initiatives should be viewed as an evolving journey, not a fixed destination. As organizations, we must be willing to learn, adapt, and grow from both successes and setbacks.

Now is the time for leaders in social services organizations to recommit to DEIB efforts. I encourage every leader to assess their current strategies, invest in meaningful training, and listen closely to the voices of those they serve. The journey may be filled with bumps and challenges, but the impact is profound, creating ripples of positive change for generations to come.

This essay is part of our new monthly From the Community feature, highlighting written work from individuals who aim to educate, inform, and inspire the nonprofit community. To submit your own work for consideration, please email Chelsea Ohlemiller at chelsea@charitableadvisors.com.

About the author: Melissa became Chief Executive Officer of Choices in 2022, bringing more than 25 years of dedicated experience working with youth and families. Prior to leading the organization, she served as Chief Operations Officer and Indiana Executive Director at Choices for a decade. Her career includes a variety of leadership roles within Indiana’s Department of Child Services, culminating in her position as Deputy Director of Permanency and Practice. Melissa’s expertise in child welfare, systems reform, and family-focused services continues to drive her commitment to making a lasting impact in the lives of children and families.

Dec 02

Let’s invest in digital technology for all, building a more equitable Central Indiana

By Sponsor Insight

In November, a coalition of organizations released the Central Indiana Digital Equity Plan, with the goal of cultivating digital equity for all in the region

By Gary Thompson, project specialist, United Way of Central Indiana

Growing up in Franklin, Indiana, I knew too many parents who had to drive their kids to the nearest fast food restaurant, public library, or coffee shop so their kids could use the free Wi-Fi to get their homework done on school-provided Chromebooks.

Some days, they just simply couldn’t do their homework, usually because their parents were either too tired or busy to drive them again.

Now, almost a decade and a half later, friends who became teachers in Indiana complain about the same barriers for students, except this time, schools have required e-learning days on top of that.
Times have changed, but support hasn’t.

Digital technology and the internet are part of our daily lives, but not everyone has access to these essential tools. Investment in digital technology is like all other infrastructure investments in the United States: The lucky or wealthy get it, and others are left out. Marginalized and disinvested communities continue to lack access.

That’s where the Central Indiana Digital Equity Plan comes in.

In November, a coalition of organizations in the region released the plan, with the goal of cultivating digital equity for all in Central Indiana. We want to ensure Hoosiers in our communities have access to digital technology resources, education and support.

In the plan, we outline four main goals: internet access for all; access to, and ownership of, digital devices; digital literacy; and advocacy for an equitable and supportive ecosystem.

As the state was developing Indiana’s first digital equity plan, we wanted to develop a strategy addressing the unique needs of our region. Our coalition of about a dozen people began meeting in fall 2023, and the plan is intended to guide digital equity efforts over the next five years in Boone, Hamilton, Hancock, Hendricks, Marion, Morgan and Putnam counties.

We worked with the Purdue Center for Regional Development to develop the plan, and current coalition members include CICOA, Easterseals Crossroads, Indianapolis Chamber of Commerce, Indianapolis Public Library, Invest Hamilton, Minority Moves Network, You Yes You! and United Way of Central Indiana.

Investing in digital technology for all will help people live the lives they are capable of living.

If we actually invest in digital technology, parents and teachers won’t have to worry about kids not having access to their homework. Students can excel, prosper and learn – without barriers. Seniors and others unable to make it to a doctor’s office can still get needed check-ups, medical advice and medication, without leaving their homes or requiring a family member to drive them to appointments. Whole communities can live and prosper in Indiana, while working remotely. Those in need can apply to assistance programs, without having to make burdensome trips to offices far away.

You don’t have to look further than neighboring Chattanooga, Tennessee, to see how much economic and social benefit there is to having access to the internet and the skills to maximize those benefits.
Since investing in internet infrastructure in 2010, Hamilton County, Tennessee, has seen a return on investment of roughly $3 billion. Not only that, but their network allows the community to provide free internet to low-income households with children and to be more resilient to a rapidly changing landscape of digital opportunities and adversities.

This is exactly what we want in our communities here in Indiana. Join us in being a champion for digital technology and ensuring our neighbors have access to this critical point of connection to everyday life.

Our current Central Indiana Digital Equity Coalition members mostly represent Marion County, but our goal is to collaborate with partners across the region, including more nonprofits, to discuss areas of need, seek funding and review proposals. We also see a role for corporate partners, who can help support and implement the work.

In the future, there will be a more formal process of joining the Central Indiana Digital Equity Coalition. For now, if you are interested in joining our efforts, contact me and my colleague Jonathan Jones, United Way’s Impact Senior Director jonathan.jones@uwci.org; gary.thompson@uwci.org.

Nov 25

How Nonprofits Transform Indianapolis Communities During the Holidays

By Feature

by Chelsea Ohlemiller, Charitable Advisors

As the holiday season unfolds, Indianapolis nonprofits step up to meet the pressing needs of the community. Thanksgiving, with its traditions of gratitude and giving, highlights the work of organizations like Second Helpings, Gleaners Food Bank, and many others. These nonprofits do more than distribute meals; they foster a sense of connection, hope, and support for vulnerable residents across the city.

Second Helpings: Transforming Lives Through Meals and Training
For Second Helpings, the mission extends far beyond feeding the hungry. This Indianapolis-based nonprofit rescues surplus food from restaurants, retailers, and wholesalers that would otherwise go to waste. That food is then transformed into nutritious meals distributed to community partners, including shelters and after-school programs.

The impact during Thanksgiving is profound. Each year, Second Helpings ensures that thousands of individuals and families receive hot, holiday-themed meals. But the organization’s work doesn’t end there. Its culinary job training program provides unemployed or underemployed adults with the skills needed to pursue careers in food service, breaking cycles of poverty year-round.

Gleaners Food Bank: Fighting Hunger With Innovation
Another powerhouse in the fight against food insecurity, Gleaners Food Bank has been a lifeline for Hoosiers since 1980. As the largest hunger-relief organization in central Indiana, Gleaners distributes millions of pounds of food annually to those in need.

During the holidays, the demand for food assistance surges. Gleaners rises to the challenge by organizing holiday-specific initiatives like meal kits containing traditional Thanksgiving staples: turkeys, stuffing, potatoes, and more. For families unable to gather around a full table, these meal kits restore a sense of dignity and tradition.

Beyond Thanksgiving, Gleaners operates innovative programs, including mobile pantries and Fresh Connect, to reach underserved communities. Their efforts ensure that no matter the season, families have access to fresh, nutritious food.

Building Community Through Giving
Indianapolis nonprofits also shine by engaging the broader community in acts of service. Organizations like Wheeler Mission and Coburn Place invite volunteers to join their efforts, emphasizing the spirit of giving during the holidays.

Wheeler Mission, a cornerstone for those experiencing homelessness, organizes annual Thanksgiving meals and provides warm shelter as temperatures drop. Their “Drumstick Dash,” a 4.3 & 2.6 mile run/walk held on Thanksgiving morning, is a beloved tradition that raises funds to support their programs. It’s a testament to how nonprofits can unite residents through shared purpose and philanthropy.

Similarly, Coburn Place, which supports survivors of domestic violence, brightens the holidays by collecting and distributing gifts through its “Holiday Giving Program.” Families who have endured unimaginable hardships are reminded of their worth and the community’s commitment to their healing journey.

Challenges Remain
Despite their incredible work, nonprofits face significant challenges, especially during the holiday season. Inflation, supply chain disruptions, and rising demand for services have made it increasingly difficult to meet community needs.

Requests for food assistance have surged by 30% compared to last year, highlighting the growing demand that continues to outpace available resources despite the community’s generosity. (Gleaners Food Bank)

Nonprofits rely heavily on donations, grants, and volunteers to sustain their programs. For those looking to make a difference, even small contributions of time or money can have a profound impact.

How You Can Help
The holiday season offers countless ways for Indianapolis residents to support local nonprofits. Volunteering at a food bank, donating warm clothing, or contributing financially are just a few ways to get involved.

Several organizations also welcome creative contributions. For instance, The Julian Center, which supports survivors of domestic violence, encourages donations of self-care items and handwritten notes of encouragement. These gestures may seem small, but they carry immense meaning for those in need.

A Season of Hope
As Thanksgiving ushers in the holiday season, Indianapolis nonprofits remind us that giving is the heart of the holidays. Their tireless efforts to feed, shelter, and uplift others embody the true spirit of the season.

For residents across the city, supporting these organizations isn’t just an act of charity—it’s an investment in a stronger, more compassionate community. Whether through a meal, a donation, or a kind word, every contribution helps light the way for a brighter future.

To learn more or get involved, contact a local nonprofit to see how you can help. Together, we can ensure that the season of giving leaves no one behind.

Oct 28

Charitable Advisors Month of Giving: Spotlighting 30 Nonprofits During a Critical Time for Year-End Giving

By Feature

By Chelsea Ohlemiller, Charitable Advisors

As November kicks off, Charitable Advisors is excited to announce our Month of Giving campaign. Over the next 30 days, we’ll be spotlighting these incredible Indiana-based nonprofits across our social media platforms, sharing their missions, the communities they serve, and the ways individuals can support them through donations and other giving opportunities. This initiative comes at a pivotal time for nonprofits, as the final quarter of the year is critical for hitting fundraising goals and gaining momentum for the year ahead.

Why November Matters for Nonprofits

For many nonprofits, the year-end giving season is the most important fundraising period of the year. In fact, according to Nonprofit Source, nearly one-third (31%) of annual donations happen in the last three months of the year, with December alone accounting for a significant portion. But the push for donations often begins in November, as nonprofits ramp up their outreach and connect with donors ahead of Giving Tuesday and other key events.

Indiana nonprofits, like those featured in our Month of Giving campaign, are no exception. These organizations provide vital services across the state, from feeding families in need to offering mental health support and education initiatives. Yet, many face the challenge of limited marketing budgets and a crowded field of causes vying for donor attention. That’s where Charitable Advisors steps in—our Month of Giving campaign aims to elevate the visibility of these organizations, driving awareness and engagement at a time when it’s needed most.

The Power of Visibility

A key goal of the Month of Giving is to help nonprofits connect with potential donors who may be unaware of their work or the specific impact they’re making in their communities. Through daily posts on our social media platforms, we’ll highlight one organization each day and provide clear calls to action for how individuals can contribute. Whether it’s through financial donations or specific giving opportunities—such as supporting a particular program or meeting an urgent need—our posts will make it easy for donors to get involved.

Statistics back up the importance of this kind of visibility. The 2023 Giving USA report found that individual giving accounted for 64% of all charitable contributions in 2022, totaling $499.33 billion. Online giving, in particular, has seen consistent growth, representing 13% of total donations. With more and more donors engaging online, especially during the year-end giving season, our goal is to ensure that Indiana nonprofits have the platform they need to reach these supporters and secure the donations that will sustain their work into the next year.

Meet the 30 Nonprofits

Over the next 30 days, we will feature a wide range of nonprofit organizations working across Indiana. From small grassroots organizations to larger, well-established nonprofits, the selected groups span a variety of sectors including healthcare, education, environmental conservation, homelessness, and youth development. Each of these nonprofits plays a crucial role in addressing the needs of Indiana’s communities, and we’re honored to help share their stories. Organizations were selected from the ‘Wants & Wins’ email outreach, with priority given to the first 30 respondents to ensure a fair and timely process. For future opportunities, be sure to sign up for that email list here: https://charitableadvisors.com/subscribe/

Whether that’s through a one-time donation, a recurring gift, or in-kind support, our hope is that this increased exposure will lead to a surge in both awareness and contributions.

Preparing for Year-End Success

As we head into the final stretch of the year, we know how critical this time is for nonprofits. A study by Network for Good found that 12% of all annual giving occurs in just the last three days of the year, underscoring the importance of November as a ramp-up period for year-end success. By participating in the Month of Giving, these 30 Indiana nonprofits are well-positioned to maximize their outreach and hit their year-end fundraising goals. With the right momentum, these organizations can build a solid foundation for 2025 and beyond, ensuring they have the resources they need to continue serving their communities.

Looking Forward

The Month of Giving is an exciting opportunity to showcase the amazing work being done by Indiana nonprofits and to encourage our community to step up and support these organizations. We hope that through this initiative, donors will not only learn more about the causes closest to home, but also feel inspired to contribute in ways that make a lasting impact.

Stay tuned to Charitable Advisors’ social media channels throughout November as we highlight the incredible work of these nonprofits. Together, we can make this season of giving the most successful yet for Indiana’s nonprofit sector.

Please note, Organizations were selected from the ‘Wants & Wins’ email outreach, with priority given to the first 30 respondents to ensure a fair and timely process. While we wish we could include everyone, we are limited on space and capacity. We look forward to additionally opportunities to continue our advocacy for increasing the visibility of Indiana nonprofits.

Oct 11

Beware of a New Scam Targeting Nonprofit Organizations

By Sponsor Insight

By Jill Robisch, National Bank of Indianapolis

Nonprofit organizations, known for their mission-driven work and commitment to community welfare, are increasingly becoming targets of a sophisticated scam. This scam involves fraudulent donors sending counterfeit checks to nonprofits, only to follow up with a request to return a portion of the funds—before the organization realizes the check is bogus.

Here’s how the scam typically unfolds:

  1. Initial Contact: The scam begins when a supposed donor reaches out to the nonprofit, often presenting themselves as a well-meaning individual or a representative of a company. They express a desire to make a substantial donation, often targeting smaller nonprofits that may be less equipped to verify the legitimacy of the funds.
  2. The Fake Check: The donor sends a check for a significant amount, which the nonprofit deposits into its bank account. The check appears genuine, and the nonprofit, eager to put the funds to good use, may not immediately question its authenticity.
  3. The Refund Request: After the check is deposited, the scammer contacts the nonprofit again, claiming that they accidentally overpaid or need a portion of the funds back for some reason—such as an emergency or to cover a different expense. They request that the nonprofit wire the excess funds back or send a separate check.
  4. The Revelation: After the nonprofit sends the requested refund, the original check bounces, as it was fraudulent. The organization is left with a loss, not only of the funds they returned but also of any bank fees incurred.

How to Protect Your Nonprofit

To avoid falling victim to this scam, nonprofits should take the following precautions:

  • Verify Donors: Before accepting large donations, especially from new or unknown donors, verify their identity and the legitimacy of the donation. Contact the donor directly using official channels, not through the contact information provided in suspicious emails or letters.
  • Wait for Clearance: Do not refund any part of a donation until the check has fully cleared. Bank processing times can vary, and it’s essential to wait until the funds are confirmed as available in your account.
  • Educate Your Team: Ensure that all staff and volunteers are aware of this scam and understand the importance of verifying checks and donations. Providing regular training on recognizing potential fraud can help protect your organization.
  • Consult with Your Bank: Work closely with your bank to identify and mitigate risks. They can offer guidance on how to verify checks and may provide tools to help you spot fraudulent transactions.

Nonprofit organizations should remain vigilant against this type of fraud. By implementing strong financial controls and educating their teams, they can protect themselves from falling prey to these increasingly common scams.

Oct 07

5 Leadership Books for Nonprofits

By Feature

by Chelsea Ohlemiller, Charitable Advisors

In the nonprofit sector, leadership is more than just guiding teams—it’s about fostering growth, driving social change, and empowering individuals to make a difference. Nonprofit leaders and employees often face unique challenges, from limited resources to high-stakes decisions that affect entire communities. To thrive, leaders and their teams need continuous inspiration, education, and empowerment.

Leadership literature can provide fresh insights and practical tools to navigate these challenges. Here are five essential leadership books that every nonprofit leader and employee should consider adding to their reading list.

1. “Leaders Eat Last” by Simon Sinek
Sinek’s Leaders Eat Last is a powerful exploration of leadership that focuses on the human side of leading organizations. At its core, this book argues that the best leaders prioritize the well-being of their teams above their own interests. Inspired by the military concept that leaders should be the last to eat in the mess hall, Sinek explains that true leadership comes from fostering a circle of safety within the organization.

      For nonprofit leaders, this book provides a compelling framework for building trust and cooperation within teams. Nonprofits thrive when leaders create an environment where employees feel valued, protected, and empowered to do their best work. Sinek’s insights on empathy, teamwork, and servant leadership are particularly valuable for leaders whose mission is community-focused.

      2. “The Five Dysfunctions of a Team” by Patrick Lencioni
      Patrick Lencioni’s The Five Dysfunctions of a Team is a must-read for nonprofit leaders looking to improve teamwork and organizational effectiveness. This business fable presents common obstacles that teams face, including a lack of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.

        Lencioni offers practical solutions for overcoming these dysfunctions, making it easier to build cohesive and high-performing teams. Nonprofit employees often work under high-pressure situations, and team dynamics can make or break the organization’s success. By addressing and overcoming these five dysfunctions, nonprofit leaders can create a more collaborative and productive work environment.

        3. “Dare to Lead” by Brené Brown
        Brené Brown’s Dare to Lead emphasizes the importance of vulnerability, courage, and empathy in leadership. Based on her research on shame and vulnerability, Brown argues that brave leadership requires the willingness to have difficult conversations, embrace uncertainty, and lean into discomfort.

          For nonprofit leaders, this approach is especially relevant, as the work often involves navigating complex social issues and driving change in challenging environments. Brown’s emphasis on vulnerability as a strength rather than a weakness encourages leaders to be open, honest, and courageous in their decision-making.

          Nonprofit employees can also benefit from the lessons in this book by developing the courage to ask questions, take risks, and contribute to solutions. Dare to Lead offers practical tools for creating a culture of openness and trust within teams.

          4. “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink
          Drive by Daniel H. Pink is an insightful exploration of human motivation that challenges conventional wisdom about what drives individuals to perform at their best. Pink argues that traditional motivators, such as financial incentives, are not as effective as autonomy, mastery, and purpose in driving long-term motivation and engagement.

            This book is particularly useful for nonprofit leaders because employees in the sector are often driven by a deep sense of purpose. Pink’s framework can help leaders create environments where employees feel a strong connection to their work, are encouraged to develop their skills, and are empowered to take ownership of their responsibilities.

            For teams that are passionate about their mission but may struggle with burnout or lack of resources, Drive offers actionable insights on how to sustain motivation and keep employees engaged.

            5. “Switch: How to Change Things When Change Is Hard” by Chip Heath and Dan Heath
            Nonprofit leaders are often tasked with driving change, whether it’s in their organization, their community, or the larger societal issues they aim to address. Switch by Chip and Dan Heath offers a compelling guide to understanding how change happens and why it is often difficult to achieve. The authors use storytelling and research to explore the psychological and emotional factors that influence change, making their approach relatable and actionable.

              One of the key insights from Switch is the idea of aligning both the rational and emotional sides of individuals to create sustainable change. The Heath brothers argue that successful change efforts must appeal to both logic (the Rider) and emotion (the Elephant). This is particularly valuable for nonprofit leaders who need to inspire others to embrace change, whether it’s within their organization or in the communities they serve.

              Conclusion

              Leadership in the nonprofit sector comes with a unique set of challenges. By investing in personal growth and expanding your leadership knowledge, you can empower yourself and your team to tackle these challenges head-on. Each of the books mentioned provides invaluable lessons on how to inspire, educate, and motivate your employees to make a lasting impact.

              Whether you’re looking to build stronger teams, create a culture of trust, or drive meaningful change, these books offer actionable insights that can guide you on your leadership journey. As a nonprofit leader, your role is not just to manage—it’s to inspire and empower those around you to protect and serve our communities with passion and purpose.

              Aug 12

              Best Practices for Monitoring Nonprofit Organizations’ Financial Health

              By Sponsor Insight

              By Jill Robisch, First Vice President and Manager, Nonprofit Services, The National Bank of Indianapolis

              Nonprofit organizations play a crucial role in addressing social issues and serving communities. However, just like their for-profit counterparts, nonprofits must ensure sound financial management to fulfill their missions effectively. Monitoring the financial health of a nonprofit is essential for maintaining sustainability, transparency, and trust among stakeholders. Here are some best practices for keeping a close eye on the financial well-being of nonprofit organizations:

              Establish Clear Financial Policies and Procedures: Implementing robust financial policies and procedures ensures transparency, accountability, and compliance. These policies should outline guidelines for budgeting, spending, fundraising, and financial reporting.

              Regular Financial Reporting: Nonprofits should generate regular financial reports, including income statements, balance sheets, and cash flow statements. These reports provide insights into the organization’s financial performance, trends, and areas needing improvement.

              Budget Monitoring and Variance Analysis: Develop an annual budget aligned with strategic goals and regularly monitor actual expenses against budgeted amounts. Conducting variance analysis helps identify discrepancies and allows for timely adjustments to ensure financial stability.

              Diversify Revenue Streams: Relying heavily on a single source of funding exposes nonprofits to financial instability if that source diminishes or disappears. Diversifying revenue streams by pursuing grants, donations, program fees, and earned income opportunities reduces dependence on any single source and enhances financial resilience.

              Maintain Adequate Cash Reserves: Building and maintaining sufficient cash reserves provide a safety net during unexpected financial challenges or emergencies. Aim for a reserve level that covers several months of operating expenses to ensure stability.

              Engage Board Members: Engage a knowledgeable and diverse board of directors with expertise in finance, accounting, and nonprofit management. Board members should actively participate in financial oversight by reviewing financial reports, asking pertinent questions, and providing guidance on financial matters.

              Adapt and Plan for the Future: Nonprofit operate in dynamic environments, and financial monitoring should adapt to changing circumstances. Continuously assess risks, anticipate future challenges, and develop contingency plans to maintain financial resilience.

              By adhering to established best practices, nonprofit organizations can actively monitor their financial well-being, enhance accountability, and maintain their effectiveness in serving communities. To gain further insight into these best practices and ensure organizational sustainability, we invite you to participate in Session 3 of The National Bank of Indianapolis Nonprofit Training Series, focusing on Monitoring Financial Health. The session will take place virtually on September 10th at Noon. Registration at
              https://www.eventbrite.com/e/950175399197?aff=oddtdtcreator