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Monthly Archives

July 2015

CFR what? It’s CFRE – Certified Fundraising Executive and you should consider it for yourself.

By Feature, Fundraising

Have you been a fundraising professional for 5 years or more? Are you proud of your career? Are you interested in attaining a professional certification that acknowledges you as a leader in fundraising with a wide breadth of knowledge?

Then consider preparing for the Certified Fund Raising Executive (CFRE) exam, the global standard for the fundraising profession. The CFRE exam is a generalist exam designed to test the knowledge and skills you use on the job on a daily basis. It is designed to test mastery of knowledge of best practices and how to apply them. Your AFP Cincinnati Chapter is here to help you prepare for the exam.

Join CFRE Chair and presenter Norah Mock, CFRE, along with other CFRE presenters, will walk you through AFP’s CFRE Review Course. This thorough session offers development professionals an opportunity to review the main components of a complete fundraising program. It is a two-day, intensive program the purpose of which is to provide an overview of skills, techniques, and program components based on fundraising experience at the five-year level.

When:  Thursday, September 17, 2015 (full day), Friday, September 18, 2015 (half day)

Time:  Thursday – 8:30 am – 4:30 pm, Friday – 8:00 am – 12:15 pm

Where:  Shriners Hospitals for Children Cincinnati
3229 Burnet Avenue
Cincinnati, Ohio  45229-3095

Parking:There is no charge for parking at Shriners Hospitals for Children – Cincinnati. You access our garage at the rear of the hospital by turning onto Albert Sabin Way – if going north on Burnet, turn left – if going south on Burnet, turn right.  You will then turn left into the first driveway, and left again into our garage.  When you come to the speaker, let them know you are here to meet with Vanessa
Mosley.  Park in any available space and take the elevator to the first floor and enter the lobby.

Cost:  Members – $390, Non-Members $490

Sign up today at www.afpcincinnati.afpnet.org

Prevention and planning: keys to avoiding and surviving a computer exploit

By Sponsor Insight, Technology

By Chip Heberden, owner and president, Netlink, Inc.

Understanding computer exploits like malware and viruses and how to prevent them, are basic business survival skills these days regardless of your organization’s size.

Just like other technologies, security compromises are getting more innovative.  It pays to be aware of how to prevent infection and if compromised, lessen the risk of damage.

A computer exploit can involve any number of malicious codes that can be designed to capture personal information (name, address, passwords, even financial information), destroy data, or hold your data for ransom!  Exploits such as viruses and malware may use a variety of delivery methods, and cause different types of damage.  The malware designers take advantage of the same technology and processes that we use every day, stealthily working out ways to lure unsuspecting users into executing the code.

Here are two current trends using computer exploits.

Primer on nonprofit sector buzzwords and jargon

By Feature, Governance, Leadership

By Jodie Shupac, writer, Charity Village

Leveraging funds. Capacity-building. Community-driven action. Enabling populations. Collaboration. Participatory action. Anti-oppression.

Just some examples of a multitude of terms regularly thrown around by professionals in the nonprofit sector, these buzzwords can be reasonably categorized as industry speak, or just plain old jargon.

Nonprofit jargon, like the vernacular of any sector or workplace, can provide a sense of unity and belonging to individuals and organizations working within a particular framework, but language of this sort can also prove imprecise, clichéd or alienating.

So why has certain terminology become so prevalent in the nonprofit sphere, and what impact is it having on both those on the frontlines and the fringes of the sector?

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Changing language of nonprofits

By Feature, Governance, Leadership

By Louise Lee, reporter, Stanford University Graduate School of Business

Terms like “data” and “framework” are commonly used by science and health organizations. Nonprofits tackling civil and social justice issues refer to “empowerment,” while more business-oriented nonprofits often use the terms “performance” and “impact.”

But new research by Stanford GSB professor Walter W. Powell shows that there is a fourth group that incorporates and recombines the languages of civil society, science, and management, creating a new discourse combining the language and thus the ideas of various kinds of entities.

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Association of Fundraising Professionals National Philanthropy Day 2015: Inspiring Change Awards Nominations Are Open

By Feature, Fundraising

To celebrate the generosity of our community, the Greater Cincinnati Chapter of the Association of Fundraising Professionals (AFP) will host its annual National Philanthropy Day (NPD) Luncheon on Thursday, November 12, 2015 at the Duke Energy Convention Center. This year’s Honorary Chair is Alecia Kintner, CEO, ArtsWave.

The following awards will be presented at NPD: Philanthropist of the Year; Volunteer of the Year; and Outstanding Youth in Philanthropy. In the spirit of NPD, we invite you to nominate individuals and organizations who are inspiring change for your non-profit organization. Nominations are due Wednesday, June 24, 2015.

For more information about NPD 2015 including sponsorships, and to download the nomination form, please visit www.afpcincinnat.org.

Don’t miss out on a great opportunity to join AFP….with a savings! Take advantage of this valuable coupon and join today!

The Greater Cincinnati Chapter OH3 will be offering a $50.00 discount to new members joining in the Professional or Associate member categories by June 30, 2015.

The discount applies to $50.00 off the international portion of the dues. Fill out the membership invitation as usual, but deduct $50.00 from the total and include this coupon with your payment. *Coupon must be included with payment.

To join online, go to www.afpnet.org and use Promo Code: OH30415

One coupon per new member. Expires June 30, 2015
Questions? Call the AFP Membership Department at (800) 666-3863.


When best-laid plans go awry: Prepare with reserves

By Finance, Leadership, Sponsor Insight, Sustainability

By Lauren Kreutzinger, supervisor, VonLehman

In any business, in any organization, even the best-laid plans can go awry.

In the nonprofit sector, this can lead to disaster.

But that doesn’t have to be the case — if you’re prepared. For example, a major grant your organization counted on could fall through. Or your facilities might require emergency repairs. And, as many nonprofits have learned in recent years, even slightly lower-than-anticipated donations can make meeting obligations difficult.

Cash reserves can help cushion the blow of unbudgeted expenses. They may also enable your nonprofit to seize growth opportunities.

Your target number

The ideal reserve depends on an organization’s unique qualities, including its operating structure, sources of funding and types of expenses. But most experts agree that a minimum of three months’ cash can help mitigate the risk of budget shortfalls and unexpected events. But some nonprofits need greater reserves and some may be safe with less.

Generally speaking, the more predictable and steady your nonprofit’s cash flow, the less you need to stash in reserves. To determine the optimal amount, however, talk to your financial advisor.

Unrestricted is best

Reserves must be easily accessible and unrestricted, if they’re to be effective in emergencies. Program-specific donations and grants aren’t much help when you need to pay your office rent or make payroll. To increase unrestricted revenue, educate donors about the inflexibility of such gifts. Although some will insist on targeting their dollars, many are likely to respond when you explain that unrestricted donations can be more valuable to your nonprofit than those with strings attached.

For their part, foundation and government grantmakers traditionally have been reluctant to give unrestricted funds to charities. But according to several recent studies, many are increasing the proportion of grant money available for general operating support. So consider asking grant providers if they can relax restrictions on funds they’re currently providing, and start looking for grants with looser restrictions.

Accessibility is just as important when you’re deciding where to store operating reserves. Avoid investments that might restrict or penalize withdrawal of funds on short notice, such as equity investments or certificates of deposit. Instead, look for the highest interest-earning checking, savings or money-market account, or possibly Treasury bills or short-term bond funds.

Justifying withdrawals

One difficult aspect of managing reserves is to know when to tap them. Using cash to address operational shortfalls or when expenses exceed income is usually justified.

Even if your nonprofit runs efficiently and typically sticks to its budget, unplanned events, such as natural disasters or economic crises, can throw a wrench in the plan. But be careful that such withdrawals don’t become routine. If you’re dipping into reserve funds every month to pay ordinary expenses, it’s time to reevaluate your budget.

Reserves aren’t just a rainy-day fund, though. Many organizations use them to seize opportunities, expand programs and services, and even improve access to credit. Prudence is essential when using reserves proactively. Your board should draw up a policy that defines reasonable uses of reserves and outlines the evaluation and approval process for specific proposals.

Too much is risky

While keeping an adequate amount of operating reserves is critical, it’s also important not to retain too much cash. Money market and other easily accessible accounts typically earn minimal interest. You can almost certainly better “invest” reserves elsewhere — for example, earning returns for your long-term endowment or helping to expand services.

What’s more, charity watchdog groups take a dim view of what they consider excessive reserves, which can negatively affect how they rate your nonprofit, and in turn, how the public perceives its effectiveness. Of course, what constitutes “excessive” depends on the organization. But several years’ worth of expenses certainly merits scrutiny.

A priority

If your nonprofit has been running lean for several years, it’s time to start fattening up your cash cushion. As the economy improves and donors increase their support, make building your operating reserves a priority.

Lauren_Graham_revLauren Kreutzinger is a supervisor at VonLehman CPA and advisory firm in Indianapolis.  Lauren focuses on audit and accounting services for nonprofit and manufacturing and distribution organizations.

 

For more information on this topic or many other tax, business and investment topics, contact your CPA, Business Advisor, or Lauren Graham of VonLehman at lgraham@vlcpa.com.

About VonLehman

Founded in 1946 and with offices in Kentucky, Ohio and Indiana, VonLehman is a leading full-service CPA and business advisory firm. VonLehman provides forward-thinking accounting, tax and strategic business advice to closely-held businesses, nonprofits and governmental entities throughout the Kentucky, Ohio and Indiana region. VonLehman provides clients with the depth of services and resources expected from larger national firms, but with an unmatched measure of personal care and attention. See http://www.vlcpa.com for more information.

DISCLAIMER: The technical information in this article is necessarily brief. No final conclusion on these topics should be drawn without further review and consultation. Please be advised that, based on current IRS rules and standards, the advice contained herein is not intended to be used, nor can it be used, for the avoidance of any tax penalty assessed by the IRS.

Easy-to-use graphic design software

By Feature, Technology

By Lynn Sygiel, editor, Charitable Advisors

Treva Burgess has a second recommendation – Canva. It’s a simple, free, online design tool software, and is a boon for nonprofits that don’t have graphic designers.

Setting up an account is free, as are many of its design elements. After creating an account and logging in, the user can start a new project and select from pre-set dimensions for many options.

Launched in 2013, the company debuted a service that allows easy creation of graphics like slideshows, invitations, handouts, posters, infographics, Facebook and blog graphics.

It is an easy to use to drop and drag system that has an interactive design school with hands-on tutorials. The user searches for an image or uploads one, and then drags it to the design. The result is professional looking event flyers, invitations and material for use on social media.

Currently, each Mary Rigg staff member has an individual account, but this summer the graphic company will be launching Canva for Work. Then staff will be able to share designs, which makes it easy to have a common appearance for the center’s Facebook page, website and Twitter accounts.

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Websites Simplified

By Feature, Technology

By Lynn Sygiel, editor, Charitable Advisors

In May, we asked readers for perfect tech or software solutions that have reduced costs or saved time. Last week, Keep Indianapolis Beautiful and the Indiana Society of Association Executives shared use of tablets and software that improved the organizations’ productivity. This week, Mary Rigg Neighborhood Center and Small Box recommendations focus on website integration and social media.

MARY RIGG NEIGHBORHOOD CENTER

CHALLENGE

Treva Burgess wears at least two hats at the Mary Rigg Neighborhood Center. She is the volunteer coordinator and manager of the website.

Burgess was frustrated with the number of communication platforms she had to use. She knew there had to be a better way to disseminate information about events, allow clients to register for activities and share information with supporters and board members. The center’s existing website had no way to connect to the center’s newsletter and event registrations, which were all managed by using separate providers. In addition, the website wasn’t mobile friendly.

But the largest challenge was that with all these different programs, the center’s audience – both clients and supporters — didn’t often land on the center’s website and learn about its mission, message and overall services.

SOLUTION

While Burgess was negotiating with a company for a new website design, hosting and support services, a Mary Rigg board member recommended evrconnect, a Noblesville-based company. The board member, who is a nonprofit consultant, was aware of the company because other nonprofits had used its services.

Burgess did some investigating and found evrconnect charged fraction of the price, and she liked what she saw. The company was founded by three men who were working in the tech field, and created the company to help nonprofits do more with less and integrate design and content management, donor management and crm, fundraising, volunteer management and communications.

Burgess said for her, the most difficult part of the process was designing a site map. She sought input and ideas from Mary Rigg staff members to determine how they wanted to use the site, and then created a map of how it would work. Then they looked at sites evrconnect had created and borrowed basic design elements before meeting with the company’s staff. As part of the process, they realized they needed to refresh the center’s logo, and do some branding with the site launch. Working with another company, the logo was designed before the launch.

The website launched three months ago. A comprehensive dashboard tells the administrator who has posted comments, added a photo or content. One of Burgess’ co-workers handles the events calendar posts and can update regularly. Now as event details need to be changed, they can be updated, which is a simple process.

Right after the site was launched, Burgess realized that recurring events couldn’t be changed. If she wanted to delete or change a regularly scheduled Tuesday food pantry on the events calendar, she couldn’t do it. She says, however, evrconnect understood the problem and was quick to remedy it.

Soon others in the organization will receive training to ensure managing the information on the website and keeping it up to date.

The center uses the blog feature for news items, and has added a historical section with pictures. Established in 1911 as Foreign House and Immigrant Aid Association, it the organization initially served as a center of learning and recreation for foreign immigrants coming to Indianapolis to work in industrial and meatpacking plants.

Registration for particular events has been simplified. Annually, one of the center’s largest fundraisers is a dodgeball tournament. This year there were 19 teams, each with eight team members. “That’s a lot of folks to register,” said Burgess. “But it was easy, and right on the website, which didn’t happen with previous registration system.”

One website feature that was used this summer was peer-to-peer fundraising. It allows individuals to set-up a campaign to solicit their friends for contributions. The center used it for its Fill-the-Bus campaign. During the summer, Mary Rigg staff work with 25 middle school students on college and career readiness. As part of the program, the kids visit area colleges. With this website feature, some college alumni helped raised funds to get the bus to their aluma mater.

Not all pages are public. Take for example, the Connecting Hearts and Home a partnership between United Way of Central Indiana, the Eli Lilly company and Mary Rigg Neighborhood Center. The pilot program started in March, and will continue for a year. Five Lilly staffers are ambassadors and work with Burgess to identify needs and help communicate and recruit from the pool of 400-company volunteers. Burgess noted, however, the difficulty communication with volunteers in large company, is often e-newsletters are blocked by the company’s firewall. With the new website, she can create a specific url that she can provide to the Lilly volunteers so they can check volunteer opportunities.

Similarly, a board-only section will provide each board member with an individual login, and can contain materials like bylaws, minutes and agendas, making it easy for board members to have access materials needed for their position.

Soon, Burgess will migrate the newsletter to the website from e-newsletter provider, integrating another communication tool. Other website services on her radar are volunteer sign-ins, which will keep a comprehensive volunteer profile.

INVESTMENT

  • Flat fee for the design $1,500, but additional costs to customize components
  • Hosting and on-going customer support is $200 monthly
  • The company regularly backs up the site, and helped the nonprofit become PCI compliant so they could take donations online using BluePay

BENEFITS

  • Streamlined communication for clients, donors, staff, particularly those not in the building but working in schools, and interns
  • Can update information easily and quickly
  • Ongoing support from web-design company

Time for boards to tackle nonprofit leadership transition planning is now

By Feature

By Johnson Grossnickle and Associates

A recent Boston Globe article has once again drawn attention to an issue we have been warned about for several years – a predicted mass leadership transition among nonprofits.

Though we have long been warned about the anticipated change as boomers retire from leadership roles at the nonprofits many of them started, it seems few nonprofit boards have taken the necessary steps to prepare.

Cited in the article, for instance, is a soon to be released study of New England nonprofit leaders which indicates two-thirds of them have plans to leave their role in the next five years, but the majority of their organizations (60%) have yet to begin working on succession plans.

The industry has been lucky to date in that the transition of boomer leaders to retirement has been slower than originally predicted, likely due to the recession delaying retirement plans for many boomers. However, it is time for nonprofit boards to begin getting serious about tackling plans for the transition.

Here are a few things your board should begin doing now if you have a leader that will be retiring in the next few years:

  • Begin budgeting for professional development and leadership training to help groom staff to take the reins down the road
  • Take steps to deepen relationships with donors beyond the Executive Director, so their connection lies with the organization rather than one individual.

Click here to read additional suggestions from Johnson Grossnickle and Associates.

Top five mistakes of boards

By Governance, Sponsor Insight

By Zac Kester, JD, LLM, CFRM, at Charitable Allies |

In the past few months I’ve received many calls regarding badly behaving boards, and have become aware of at least two Indiana Attorney General investigations into nonprofits. That got me thinking about the top mistakes of nonprofit boards.

I am not going to round up the “usual suspects” in this article — many nonprofit leaders already know about fiduciary responsibility and keeping good records. Instead, here are the “sleeper” mistakes — the top five mistakes of boards that, in practice, often create more damage than the obvious oversights and might not be on your radar:

  • Failing to monitor programming effectiveness or make course corrections
  • Not wrestling with tough questions
  • Board-level confidences are not kept
  • One person or a small group runs the show
  • Executives and inactive board members who are not held accountable

Are you on a board characterized by one or more of these mistakes? If so, you may want to think about starting a board meeting by analyzing one these issues and discuss how to be more effective.

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